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Eptura Knowledge Center

Preferences - Move Request

Level: Administrator

A variety of settings allows you to customize the end users’ and employees’ interaction with your Move module. Navigate to Admin Move Preferences to see all the settings a more in-depth explanation of each section is listed below.

Remember, after you complete the setting it is important to click the Save button!

Email Alerts


The Email Alerts section allows you to customize all email alerts with your Move module.

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From Address

  • Enter the from address email that your company will use.

Approved Email

Email sent to the requester when the request has been approved. 

Field Description
Body

Your request has been approved. Details below:

Request #: [number]
Date Created: [datecreated]
Description: [description]
Approved: [approved]
Status: [status]

Request Summary
[summary]

CC

Enter the email address for people you want to receive these emails.

(Email addresses must be separated by commas.)

Subject Move Request #[number] Has Been Approved

After you have made edits and you want to return to the original copy then click the Reset button.

Archive Email

When request is archived email is sent to the requester.

Field Description
Body

Your request has been archived. Details below:

Request #: [number]
Date Created: [datecreated]
Description: [description]
Approved: [approved]
Status: [status]

Request Summary
[summary]

CC

Enter the email address for people you want to receive these emails.

(Email addresses must be separated by commas.)

Subject Move Request #[number] Has Been Archived

After you have made edits and you want to return to the original copy then click the Reset button.

Cancellation Email

When a request is removed an email is sent to the requestor.

Field Description
Body

Your request has been cancelled. Details below:

Request #: [number]
Date Created: [datecreated]
Description: [description]
Approved: [approved]
Status: [status]

Request Summary
[summary]

CC

Enter the email address for people you want to receive these emails.

(Email addresses must be separated by commas.)

Subject Move Request #[number] Has Been Cancelled

After you have made edits and you want to return to the original copy then click the Reset button.

Movee Email on Approval

Send an email to the employees being moved. Note: Emails are not sent for terminates or new hires.

Field Description
Body

Your request has been approved. Details below:

Request #: [number]
Date Created: [datecreated]
Description: [description]
Approved: [approved]
Status: [status]

Request Summary
[summary]

CC

Enter the email address for people you want to receive these emails.

(Email addresses must be separated by commas.)

Subject [number] - You are scheduled to be moved on [date]

After you have made edits and you want to return to the original copy then click the Reset button.

Rejection Email

Wehn a reques is rejected an eamil is ent to the requester.

Field Description
Body

Your request has been rejected. Details below:

Request #: [number]
Date Created: [datecreated]
Description: [description]
Approved: [approved]
Status: [status]

Request Summary
[summary]

CC

Enter the email address for people you want to receive these emails.

(Email addresses must be separated by commas.)

Subject Move Request #[number] Has Been Rejected

After you have made edits and you want to return to the original copy then click the Reset button.

Submission Email

When a request is submitted the requestor will be sent a confirmation email.

Field Description
Body

Your request has been submitted. Details below:

Request #: [number]
Date Created: [datecreated]
Description: [description]
Approved: [approved]
Status: [status]

CC

Enter the email address for people you want to receive these emails.

(Email addresses must be separated by commas.)

Subject Move Request #[number] Has Been Submitted

After you have made edits and you want to return to the original copy then click the Reset button.

Update Email

Give option on Move Request to send updates to Requestors and Movees.

Field Description
Body

Your request has been updated. Details below:

Request #: [number]
Date Created: [datecreated]
Description: [description]
Approved: [approved]
Status: [status]

Request Summary
[summary]

CC

Enter the email address for people you want to receive these emails.

(Email addresses must be separated by commas.)

Auto-send Updates Check this to automatically send the update email when the request is saved.
Subject Move Request #[number] Has Been Updated

After you have made edits and you want to return to the original copy then click the Reset button.

New Hire Permissions


The New Hire Permissions section allows you to give new hire permissions to centers.

  1. Check the New Hire Permisson check box and the following settings display.

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  1. Complete the check boxes the following.

Options

Description

Assigned Modules

Selecting any of the modules in this section automatically assigns new hires customer permissions. The available modules include:

  • Asset

  • Copy

  • File Room

  • Inventory

  • Mail

  • Move

  • Reservations

  • Service Request

  • Space

  • Visitor

Excluded Centers

These centers will not be added to any users regardless of the building assignments.

Each section can be reset back to the default settings.

Request Types


The Request Types section allows you to specify request type options.

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The settings are:

Option

Description

User Move

Select the default User Move request type, either:

  • None

  • Employee Update

  • Occupant Move

  • Move Occupant and Assets

Asset Move

Select the default Asset Move request type, either:

  • Asset

  • Equipment Move

  • [None]

Parking Space Move

This field is the default parking space move request type.

Move Status


The Move Status section allows you to specify the statuses to use when certain events occur.

These statuses are set up by the Administrator, see Set up Move Request Statuses.

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The following table provides additional information on the available selectable options.

Field Description

Approval Status

Select the the approval status. 

Completed (Archived) Status

Select the Completed (Archived) Status. 

Pending Approval Status

Select the Pending Approval Status. 

Rejected Status

Select the Rejected Status. 

Removed Status

Select the the Removed Status. 

After you have made edits and you want to return to the original settings then click the Reset button.

Enable Request Approval


The Enable Request Approval section allows you to specify whether or not you want to require the requestor to select an approval contact. 

The request approval are set up by the Administrator, see Set up Role Based - Request Approval.

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  1. Check the Enable Request Approval check box to enable the requestor to select an approval contact.
  2. Check the Approval Email check box to set up the email.
  3. Complete the following settings.
Field Description

Body

You can customize the content of the confirmation email that is sent.

Default Copy

You have been requested to approve the below request. Click the Approve or Reject buttons above to update the request.

Request #: [number]
Date Created: [datecreated]
Description: [description]
Move Cost: [movecost]
Approved: [approved]
Status: [status]

Request Summary
[summary]

CCs

This is a list of email addresses to be copied on the email (email addresses separated by commas). 

Auto-resend Approval 

Check this to resend the approval message when the request has been changed.

Subject

The subject line of the confirmation email.

Default Copy

Move Request #[number] Approval Requested

  1. For the Roles requiring approval section, check the roles that must specify an approval contact:
    • Administator
    • Customer
    • Manager
    • Operator
  2. Click the Save button to save your changes.

After you have made edits and you want to return to the original settings then click the Reset button.

Activate Advanced Move Approvals


When this is enabled you can create targeted workflows and approval sequences for your move projects. 

The advanced more approvals are set up by the Administrator, see Set up the Move Approvals.

  1. Check the Activate Advanced Move Approvals check box.
  2. Complete the email body for the Approver Notification and the Courtesy Notification.
  3. Click the Save button to save your changes.

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Activate Move Cost Tracking


Enable the ability to track cost of move requests.

Learn more about cost tracking in Set up the Move Costs.

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