Coordinate on-demand and preventive maintenance tasks in real-time. The Service Request module allows you to manage a wide range of facility service requests, such as repair notifications, equipment installations, and general maintenance activities.
Service Request module includes the following features:
Online service requests that take only moments to fill out and then the requests are placed in a service queue.
Customizable request catalog per your facilities’ needs.
Requests are then either automatically or manually assigned to technicians via email and smartphone notifications. This helps technicians quickly understand the issues and respond appropriately.
Scheduled task list with automatic notification.
Robust reporting of activity performance that allows you to measure technician and facility performance over time.
This section contains an overview of the Service Request module, basic procedures, and provides a general understanding of how to use the module.
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