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Eptura Knowledge Center

View a Captured Signature Post Delivery

After a signature is captured at delivery for a mail item, the signature can be viewed.

To view a signature on a package.

  1. Navigate to Mail > Search.
  2. Click the Package Status toggle to display only delivered packages.
  3. Click the package from the list (you can limit the displayed results by entering search criteria in the left-hand section). After a package is selected, additional package information is displayed on the Mail Status screen. 
  4. Hover the mouse cursor over the View link in the Status Information section to view the signature captured during the package delivery. The signature is displayed in a box below the View link.


If the package does not have a signature then it will specified. For example, if a package is delivered via the receiving manifest it will not have a signature.