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Eptura Knowledge Center

Order TRAC Hardware

This assumes you are a current TRAC customer.

If you want to order TRAC hardware, perform the following steps:

  1. in RWorld to obtain the pricing information for the hardware that your site requires. Emails can also be sent to to obtain a quote for hardware.
  2. Complete the PO Requisition Form Located at < and submit the form to PURCHASING-MALVERN-OUTSOURCING@RICOH-USA.COM to obtain a PO.
  3. Submit the .pdf file of the PO with a copy of the TRAC Change Order Form ( ) to for approval.
  4. The RMSSolutions Team will submit your order to iOffice for processing and email you when the order has been placed. <