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Eptura Knowledge Center

Service Request

Service Request Queue Screen

The Service Request App allows you to make or update service request tickets from your mobile device. Gone are the days of having to be in the office to create or update your service request tickets. Now your service request needs are just a few clicks away from your mobile device.


This app is compatible with iPhone, iPad, and iPod Touch (requires iOS 12.0 or newer), as well as Android devices (requires Android 6.0 and newer). This app is optimized for iPhone. 

Download and Sign in

Learn how to download iOffice Mobile Apps on Apple Devices and the Service Request App provides the ability to sign into the application using SAML/Single Sign-On (SSO). This provides an additional layer of convenience by logging in once without having to enter your credentials, even if you restart your phone.