To make administrative changes in the Service Request module, you need to have appropriate permissions.

• Navigate to Admin > Service Request and the Service Request menu displays.

The Service Request menu lets you navigate to the following:

• Request Types - manage the types of requests
• Priorities - manage the service request's priorities
• Scheduled Tasks - manage the service request's scheduled tasks
• Service Request Companies - manage the maintenance companies
• Preferences - manage the Service Request module's preference settings
• Fields - mange the Service Request fields
• Customize - modify the layout of the Service Request module