2025 May Eptura Workplace Product Release
May's releases include:
- Idea Enhancement
- General maintenance - May 27th
- General maintenance - May 14th
- Employee Requests to Work Orders
May 27th, 2025 Release
Idea Enhancement
Eptura Workplace is transitioning to a new platform called User Voice for collecting customer feedback and suggestions related to our applications and is part of an effort to consolidate all products within the Eptura portfolio into a single combined solution and provide customer admins with a convenient way to provide feedback to the Product team.
The Idea icon inside the application has been updated to let your Admins or Site Admins open the post an idea dialog. Learn more in the Share your ideas article.
General maintenance
We have fixed the following issues:
- Hummingbird Add-in - Some customers reported that floorplans were not visible in the Hummingbird Add-in.
- Wayfinding - Some customers reported that the Wayfinding User was allowed to book spaces where the Wayfinding User should have been excluded.
- Move - Customers reported being unable to archive Move Tickets.
- Insights
- Reservations - Some customers reported that the Reservation Check-out Data was populated when the Reservation Checked-out Flag was set to false.
- Customers reported that Calendar field values are displayed as a string of numbers within the Insights module.
May 14th, 2025 Release
General maintenance
- Reservations
- Some users were not receiving cancellation emails as expected. This has been fixed.
- Some users were unable to cancel a reservation that had been modified within a series; this issue has been fixed.
- Calendar
- Some customers who migrated from the V1 to V3 calendar service reported that for some existing events, the host was not displaying correctly and the event could not be modified as expected. We have fixed this issue.
Employee Requests to Work Orders
General availability: May 8th, 2025
This will enable the end users using the Eptura Workplace’s Service Request web and the Hummingbird mobile app to submit a Service Request related to an asset (generally an on-demand repair/service issue), such as a non-operable ice machine or broken copier that requires a technician to resolve the issue. The submitted ticket is transferred automatically to the Work Order request queue in Eptura Asset for resolution. Now, the technician can work on the job and make updates within Eptura Asset. The end user will only receive an email notification from Eptura Workplace of successful submission and completion after the issue is closed out.
Learn more Understand Request to Work Order Workflow and Employee Request to Work Order Integration.