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Eptura Knowledge Center

Edit Recipient on Existing Package

Mail operators can now edit the recipient assigned to a package directly in the iOffice Mail App. Previously, if a recipient was assigned to a package incorrectly, the operator had no way to easily enter the correct information. Now, operators can use a new button to quickly update the recipient while viewing mail item details.


To change the recipient associated with a package, simply tap the new Edit button (Edit) button on the Mail Item Details screen.  A search screen displays, allowing you to quickly locate and select the appropriate recipient.


Edit Recipient.gif


This enhancement allows operators to update recipients in real-time, increasing the accuracy of deliveries by providing operators with additional flexibility. If you have any questions, please call 713-526-1029, or send an email to