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Eptura Knowledge Center

Define Visitor iPad Location

You can now name iPad devices used for the Visitor app. Using the new Device Name field on the Settings screen, you can name each device based on where it is located in the building. This device name is then included in emails sent to hosts, allowing them to quickly identify the location where their guest is waiting.

For example, if your building has two lobbies, Lobby A and Lobby B, you can name the devices in each lobby according to where they are stationed.

Device Name field - Visitor App.gif

The next time a guest checks in using a device, the host will be able to locate the guest based on the device name. This feature is available in the latest version of the Visitor app, which is available here. If you have any questions, please call 713-526-1029 or send an email to