Skip to main content
Eptura Knowledge Center

Add Notes to Existing Packages

You can now add notes to mail items after check-in using a new button in the Mail app. Previously, notes could be added to mail items during the check-in process and also during delivery. Now, if an employee needs to add a note to a mail item after check-in, the employee can use the new Add/Edit Note button on the Mail Item Details screen to add or update the Notes field for the item. 

Note: The name of this field varies based on whether a note was previously added to the mail item.

New Edit Note button - Mail app.png

This new button, which will be available in the coming week, provides mail operators with additional flexibility when adding notes to packages using the Mail app. If you have any questions, please call 713-526-1029 or send an email to