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Eptura Knowledge Center

Understand your Employee's Seat Classification

Space Planners can maintain employees' seat classifications, which help identify where the employee works. The seat classifications are:

  • Assigned
  • Hybrid
  • Remote


A user (employee) who has an assigned seat location and is usually in the office most days of the week. If you need to assign a person a seat, then you will need to move them to the space. Additionally, if that person needs to have an assigned seat in a neighborhood, then you will be able to move then to a neighborhood space. For example, when you have a technical support team that works across a floor but you want your employees to be able to walk up to a central-located support desk.



The user (employee) is assigned to a neighborhood, as they usually they split their time between home and the office. Neighborhood spaces are used to create flexible seating. When you have flexible seating, then the seating is fluid and no seats are assigned and employees can sit anywhere in the allocated spaces. Also, the neighborhoods let you have an employee-to-space ratio that is greater than the 1 employee to 1 space.

Your Space Planners can create neighborhoods and if needed, update the target ratios. If you want to learn more about neighborhoods, then read Understand your Departments and Neighborhoods.



The user (employee) does not require a seat or neighborhood assignment, as usually they do not come in to the office. However, if they do come in to an office, they can reserve a space.

You Administrator can update a user to be remote.


Remember, the user's access is based on the permissions defined within each module's center, such as Customer, Operator, Site Administrator and the User Permission Matrix contains the permissions details.