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Eptura Knowledge Center

Cancel a Service Request

If needed, you can cancel your service request or a request or are the primary contact.

  1. Navigate to Service Request > Request Queue.
  2. If your site has multiple locations, from Center drop-down, select the center. The Request Queue displays.
  3. Either find the service request in the list or search for the service request.
  4. For the service request you want to edit, click the Edit button.
  5. From the Actions button, select Cancel Request.


The message displays "To proceed with cancellation enter the reason below.

  1. In the reason field, enter the reason.
  2. Click the OK button.

The service request is canceled.