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Eptura Knowledge Center

Customize the Service Request Module

Use this function to select the information fields that appear on the Maintenance Request Queue, and in which order.

  1. Navigate to Admin > Service Request > Customize.


  1. Select fields from the Unassigned column and click the right arrow button (>>) to move them to the Assigned column. Unassign fields by selecting them then clicking the left arrow button (<<).
  2. Reorder the way in which Assigned fields appear by clicking a field name, then using the up and down arrows to move it. The top-most item in the Assigned category will appear on the left-most column of the Maintenance Request Queue.
  3. Click Apply to save changes and exit. Click Cancel to exit without saving changes.