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Improved Reservation Error Messages - 2022 October

Eptura Knowledge Center

Improved Reservation Error Messages - 2022 October

Released October 19th, 2022

When you make a reservation in the Hummingbird app and an error message displays it will now contain a meaningful message. The error messages are caused by the Reservation Rules, see below for an explanation.

The reservation is too long. Try a shorter reservation or a different space.

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The reservation is too short. Try a longer reservation or a different space.

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The reservation starts too far in the future.

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Remember that your reservation rules will cause the error message to display when you have the following reservation rules defined:

  • Max Duration
  • Min Duration
  • Max Lead Time

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In this example, the Conference Room Medium has the following reservation rules set up to define the Min Duration to be 30 minutes and the Max Duration to be 4 hours. This will cause the error message to display on the Hummingbird app when the user tries to make a reservation outside these times.

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Learn more about reservations in the Hummingbird app and Set up Reservation Rules.