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Eptura Knowledge Center

Eptura Asset and Eptura platform services

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Eptura platform services

If your organization is using Eptura's platform services, your locations and users are centrally managed from Eptura Home:

  • Locations: Manage sites, buildings, floors, and floor plans from the Portfolio Manager
  • Users: Manage users from the Directory 

This page describes in detail which Eptura Asset features, fields, and values are affected when Eptura platform services are enabled. It is primarily aimed at existing customers who are familiar with the settings of Eptura Asset, but is useful for new customers as an overview.

Eptura platform services allow Eptura products to be accessed and managed from a central Eptura home page. Launch Eptura Home to access all your Eptura products and the tools that manage the common components to all Eptura products. Learn more: Eptura Home: Sign in to Eptura

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The Eptura Home tools that centrally manage the common components for Eptura Asset are:

  • Directory: User and user group management.
  • Portfolio Manager: Create and manage your locations, floors, and spaces.

Learn more about Eptura platform services and Eptura Home in the Eptura Home Knowledge Center

About Eptura Asset and Eptura platform services


If your organization is using Eptura's platform services, your locations and users are centrally managed from Eptura's tools.

  • Eptura Asset's Locations are managed from Eptura Home's Portfolio Manager tool and are known as Regions.
  • Eptura Asset's Users are managed from Eptura Home's Directory tool.

Eptura Asset Regions and Sites and the Portfolio Manager


Eptura Asset’s Default Site

By default, Eptura Asset contains a Site called COMPANY, this is only used for the initial setup of the tenant, and you won’t see this in the Portfolio Manager. Make sure you don’t use this to set up your sites.

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Portfolio Manager’s Locations

Remember, the Portfolio Manager is the source-of-truth for all location data. When you create locations in the Portfolio Manager it will take a few seconds to complete the synchronization.

The Eptura Asset's Regions and Sites information is pulled in from the Portfolio Manager hierarchy. 

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The table below compares the hierarchy of the Eptura Portfolio Manager and Eptura Asset:

Eptura Portfolio Manager

Eptura Asset

Description

Region

Region

A 'region' is the hierarchy parent in the Portfolio Manager.

These are synchronized from Portfolio Manager to Eptura Asset. 

Deleting a region or site in Portfolio Manager does NOT remove it from Eptura Asset. The location will remain in Eptura Asset with associated assets and work orders preserved.  We recommend that you treat these locations as unused and don't assign new assets to them.

Subregion

Not used Subregions belong to Regions and are not used by Eptura Asset.

Site

Site

If a Site is created in Portfolio Manager without a parent region, Eptura Asset places it in a virtual region called "Sites with No Region”. We recommend that you avoid this and always assign a region.

If a Site is deleted in Portfolio Manager, then it is renamed and marked as permanently inactive in Eptura Asset.

Sub-sites

Not used

Portfolio Manager's sub-sites, such as tennis court or outdoor area within a campus, are not used in Eptura Asset.

If you create sub-sites, these will not appear in Eptura Asset.

Building

Building

These are synchronized from Portfolio Manager to Eptura Asset. 

Building Types

This field lets you define the type of building, such as Warehouse, Office in the Portfolio Manager.

This field is in Portfolio Manager but NOT transferred to Eptura Asset. A warehouse-type building in Portfolio Manager creates a regular building in Eptura Asset, with no warehouse designation. The warehouses for the Inventory Module are created in the Site Settings, see below for more information.

Floor

Floor

These are synchronized from Portfolio Manager to Eptura Asset. 

Space

Space

These are synchronized from Portfolio Manager to Eptura Asset. 

When you create Spaces in the Portfolio Manager, these can be created automatically when you upload a floor plan using our plugins or when you add spaces manually. Learn more in Automated vs Manual Space Creation ↗ 

Operating Hours

Operating Hours

These are synchronized from Portfolio Manager to Eptura Asset. 

Measurement System

Measurement System

These are synchronized from Portfolio Manager to Eptura Asset.

Learn more

Eptura Asset - Asset Module


Filter by Group

The Portfolio Manager’s Site structure is used for Asset Groups to group by type, area, or any other customer classification. 

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Learn more
Create a new Asset

When you create a new asset, the Location drop-down is where you can select the Site.

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Learn more
Edit the Asset Details

When you are working on an asset, you can edit the Site field and select the site (location).

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Learn more

Eptura Asset - Warehouses & Preferences


Eptura Asset is where Warehouses are created, and then you will see them listed in your Preferences.

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Eptura Asset - Inventory Module


When your preferences are set, then you will see the warehouses and parts rooms in the Switch Warehouse panel.

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Learn more

Eptura Asset - Autodesk Tandem Integration


Autodesk Tandem is a digital twin solution, designed to deliver smarter buildings and operational excellence. By connecting data from the building’s lifecycle within the digital replica. This streamlines facility operations and extend asset lifespans with full digital handoff and access to critical asset data.

Autodesk Tandem and Eptura Asset integration provides a seamless digital handoff from design and construction to operations, bringing together essential asset data in a digital twin.

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Eptura Asset - Asset Floor Plan Viewer


The Asset Floor Plan Viewer lets you see where your assets are located on a floor plan. The Asset module has a location selector where you can select a location and the floor plan icon will take you to the viewer.

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Eptura Asset Users and the Eptura Directory


When Eptura platform services are enabled, users are created and managed in the Eptura Directory tool.

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The granular permissions are managed from Eptura Asset and the access to Sites is set in the Security Roles and Labor Codes.

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