Requests Overview
Learn about what the requester will see on the request portal, what the recipient of the request sees after the request has arrived, and deciding what to do with the request.
Watch the Video
This video focuses on what the requester will see on the request portal, what the recipient of the request sees once the request has arrived, and deciding what to do with the request.
00:00 Introduction
01:10 Request KPI and List Management
02:27 Request Details
04:34 Create a Work Order from a Request
15:05 Requester Set up
17:05 Request Portal Settings
19:16 Request Portal and Settings continued
25:32 Manage Request from the Request Portal
27:52 Request Management Revisited
33:39 Review
40:21 Request Notifications
42:15 Assign Requests
Video Length: 52:19
Complete the Learning Paths
- Learn how to submit a request to the maintenance team in the learning path called Requests - The Basics.
- Administrators can learn how to establish their request portal, configure settings, and turn submitted requests into actual work orders. Explore the learning path called Requests - Admin Setup & Settings.