Understand the Work Orders KPIs
The Key Performance Indicators (KPIs) give you a quick, at-a-glance, view of how work orders are progressing.
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Audio: Sound Video Length: 02:36 minutes
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Disclaimer: This video is translated from English using an AI tool; you may notice that the length of the speech may be slightly out-of-sync with the user interface recording.
Learn more
- Navigate to Work Orders.
- Click the Show KPI
icon.
Going across the top of the screen, the following dynamic tools are:
- Unassigned - This shows how many work orders are unassigned.
- On Time Rating - This shows the percentage of work orders that are completed on time and it shows the number of work orders that are past-due.
- Weekly Workload - This gauge shows the number of estimated hours in the service task completed this week.
- Priority - This pie chart shows your jobs according to priority.
- Work Origin - This shows you where your work order comes from.
When you click on a KPI, the grid is filtered.
You can reset the view, click the More Actions 
icon, and then Reset Grid.
