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Eptura Knowledge Center

Requester

This role is defined as:

  • able to submit work requests via the Work Request Portal or when they scan a QR code on equipment.

Below describes the key responsibilities; the links will take you directly to the relevant articles or follow the learning path to be stepped through the articles.

Area Links

Request Portal

 

  • Requests Module Overview - Learn about what the requester will see on the request portal, what the recipient of the request sees after the request has arrived, and then decide what to do with the request.
  • Using the Request Portal - We will show you around the Request Portal, so you will know how a Secured Portal and an Open Form Portal behave.