2025 May Eptura Asset Product Release

Employee Requests to Work Orders

This will enable the end users using the Eptura Workplace’s Service Request web and the Hummingbird mobile app to submit a Service Request related to an asset (generally an on-demand repair/service issue), such as a non-operable ice machine or broken copier that requires a technician to resolve the issue. The submitted ticket is transferred automatically to the Work Order request queue in Eptura Asset for resolution. Now, the technician can work on the job and make updates within Eptura Asset. The end user will only receive an email notification from Eptura Workplace of successful submission and completion after the issue is closed out.

Learn more Understand Request to Work Order Workflow and Employee Request to Work Order Integration.