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Eptura Knowledge Center

Create a new Customer

Creating a Customer Record is a simple process.  In just a few simple steps, you can have a Customer Record up and running.  

  1. Select the Customers icon in the menu ribbon on the left side of the screen.
  2. Click the New Customer button.
  3. Complete the fields.
Field Description

Customer ID

Unique identification code for the customer.  It can contain letters, numbers, or a combination of both, and can be up to 24 characters long.  The Customer ID needs be something meaningful to you since the Customer List will be sorted by this ID by default.


Full or official name of the customer.  It can contain letters, numbers, or a combination of both, and it can be up to 50 characters long.

File As

Name of the customer as filed.  For example, if the customer is Luis Acosta, you might prefer to file that customer as Acosta, Luis.


Status of the customer.  The available options are determined when you set up the Customer Module.  


Customer’s email address.

Price Point

The price point (percentage markup) applied to the customer’s inventory purchases.  Leave this field blank to use a global price point or select from price points set to be restricted to select customers.


Specify a custom barcode using your company's naming convention. System generated and custom barcodes can be both be used.

  1. Click the Create Customer button. The customer is created.

After the customer is saved, you can add the customer to the asset.