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Vendor Portal

Eptura Knowledge Center

Vendor Portal


Much of your maintenance responsibilities may be performed by outside contractors or Vendors.  The Vendor Portal allows contractors to easily report back to you the work they performed and to list costs & expenses incurred while maintaining your assets and equipment. You'll enjoy greater ease in tracking and communicating with your vendor on a project, through the Vendor Portal. 

Key Benefits and Features
  • The Vendor portal will generate and send an email to your vendor
  • The Vendor can Accept or Reject the work order right from the email
  • Mobile-First Design - formatted to ideally work phone, tablet, or desktop email application
  • No vendor license or login is required for the vendor to interact with your Lightning work order!
  • Easy communication between Lightning & the vendor
  • Customize what the Vendor can see on the Work Order
  • Suggest what Vendor input you are looking for (pictures, attachments, signatures, etc.)
  • Vendor Status Updates appear on the Work Order
  • Easily change Vendor assigned


Use this Feature To...
  • Assign Work to a Vendor, and email the request directly to them
  • Mobilize An Outsourced Work Force
  • Put your work orders directly in the hands of your vendors
  • Invite your vendors to attach and submit their personal invoice when they are done with the work


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