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Eptura Knowledge Center

Navigate around the Knowledge Center

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Using our Knowledge Center is easy ... there are different ways you can get answers to your questions.

We have designed the center to be a comprehensive resource to provide you with ongoing support for your solution. For each module and mobile app, we have created product guides, procedures, best practices, and so on, to help new and existing users develop the skills required to efficiently perform their job functions. 

Search

Just like in your familiar search engine, you can search for knowledge. In the search, enter the term or short sentence and find the knowledge that you seek.

Category

When you first access the Knowledge Center, you will see the Home page. Information on this page is categorized based on product or information type to help you easily drill down to the content.

  • Employee -  User guide articles on how to use the desktop web app and the mobile apps.
  • Admins - Admin guide articles on how to set up and maintain the desktop web app.
  • Onboarding  - Provides an overview of the onboarding process and links to the relevant articles.
  • What's New - Release notes that detail the recent changes to the product and links into the relevant articles.
  • Integration - Technical information on the product's integrations.
  • Insights - User and data analyst articles on how to use the dashboards.

Guides

After you select the appropriate module or app, a guide will display. Each guide contains articles to help you fully utilize the solution and help you perform your job. These tabs let you navigate quickly to the articles: 

  • Guide - This lists articles along with a description, allowing you to easily select the appropriate topic.
  • Learning Paths -  This groups articles by similar process and tasks. 
  • Featured Articles - This lists the top 10 articles in four categories: Most Popular, Highest Rated, Recently Updated, and Recently Added. 
  • Article Directory - This lists articles in alphabetic order. 

Breadcrumb Navigation

After you have drilled down to the article level, you can easily return to the guide, either click the back button in your browser, or click the breadcrumb path at the top of each page.

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Left Navigation 

You can navigate the articles using the menu and when you click the Menuclipboard_ec2649fb28e62923ee0d2b6b13def68ae.png icon the menu will be hidden; then click the icon again to show the menu.

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