User Role Matrix
Overview
SpaceIQ User Roles define permissions for users so they can perform related tasks and view specific data. An admin assigns a user role to each employee, determining their system permissions and defining their SpaceIQ user experience. Use the matrices below to determine the correct user role for your employees using SpaceIQ
Head over to An Overview of User Roles for a general description of each type of user role.
Content
- Floor Map & Moves
- Dashboard & Portfolio
- Projections
- Stack
- Cost
- Reports
- Company Settings
- Mobile App
- Assets Management
- Bookings Management
- Building Management
- Departments Management
- Employee Management
- Integrations Management
- Lease Management
- Neighborhoods Management
- Tickets Management
- Workplace Group Management
Floor Map & Moves
Floor Map | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer | Booking Manager |
---|---|---|---|---|---|---|---|---|
Search for Employees / Meeting Rooms | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Search by Space / Seat Codes | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - |
View Employees / Spaces Info | ✓ | ✓ | ✓ | ✓ | ✓ | V | V | V |
Edit Employees / Space Info | ✓ | ✓ | L | D | S | - | - | - |
Edit Space / Usage type | ✓ | ✓ | L | - | - | - | - | - |
Allocate Spaces | ✓ | ✓ | L | - | - | - | - | - |
Edit Floor Map | ✓ | ✓ | L | - | - | - | - | - |
Create/Manage Neighborhood | ✓ | ✓ | L | D | S | - | - | - |
Assign Employees | ✓ | ✓ | L | D | S | - | - | - |
Print Map | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - |
Add/ Edit / Delete Workplace Groups | ✓ | ✓ | - | - | - | - | - | - |
View Workplace Groups | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - |
Book a Desk | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Book a Desk for Someone Else | ✓ | ✓ | L | D | S | - | - | B |
Add / Edit / Delete Assets | ✓ | ✓ | L | D | S | - | - | - |
View Assets | ✓ | ✓ | ✓ | ✓ | ✓ | - | - | - |
B - can manage books for employees and/or assigned departments.
L - only manages a location and the employees within that location. This includes employee assets and notes.
D - only manages employees within a department.
S - this user has a mix of permissions giving them access to specific locations and departments. Permissions may vary by user.
V - can only view employee and seat assignments. Cannot manage or modify employee assignments.
MOVE HISTORY | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View | ✓ | ✓ | ✓ | ✓ | ✓ | - | - |
Download Moves | ✓ | ✓ | ✓ | D | S | - | - |
Share Moves By Email | - | - | - | - | ✓ | - | - |
Notify All Employees | ✓ | ✓ | ✓ | D | S | - | - |
Complete Move Plan (Finish All Moves) | ✓ | ✓ | - | - | - | - | - |
Complete, Cancel, Reschedule, Reactivate Individual Moves | ✓ | ✓ | L | D | S | - | - |
L - can design move plans for a location and the employees within that location. Cannot complete the move plan.
D - can design move plans for employees within a department. Cannot complete or sign off on the move plan.
S - this user has a mix of permissions giving them access to move histories for specific locations and departments.
Permissions vary by user.
MOVE PLANS | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View | ✓ | ✓ | ✓ | ✓ | ✓ | - | - |
Create | ✓ | ✓ | ✓ | - | - | - | - |
Update | ✓ | ✓ | L | D | S | - | - |
Delete | ✓ | ✓ | - | - | - | - | - |
Duplicate | ✓ | ✓ | ✓ | - | - | - | - |
L - can design move plans for a location and the employees within that location. Cannot complete the move plan.
D - can design move plans for employees within a department. Cannot complete or sign off on the move plan.
S - this user has a mix of permissions allowing them to design move plans for specific locations and departments.
Permissions may vary by user.
Dashboard & Portfolio
DASHBOARD | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View | ✓ | ✓ | - | - | - | - | - |
PORTFOLIO | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View | ✓ | ✓ | ✓ | - | - | - | - |
Download Portfolio | ✓ | ✓ | ✓ | - | - | - | - |
View Lease Info from Right Drawer | ✓ | ✓ | ✓ | - | - | - | - |
Navigate to Lease from Portfolio Drawer | ✓ | ✓ | - | - | - | - | - |
Print Portfolio | ✓ | ✓ | ✓ | - | - | - | - |
Projections
PROJECTIONS | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View / Modify Projection | ✓ | ✓ | ✓ | - | - | - | - |
Import Projection Building | ✓ | ✓ | - | - | - | - | - |
Import Projection Floor | ✓ | ✓ | - | - | - | - | - |
Stack
STACK | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View Stack | ✓ | ✓ | ✓ | - | - | - | - |
Modify Stack | ✓ | ✓ | - | - | - | - | - |
Autostack | ✓ | ✓ | - | - | - | - | - |
Import Stack (from Projection) | ✓ | ✓ | - | - | - | - | - |
Cost
COST | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View / Modify | ✓ | ✓ | - | - | - | - | - |
Import Operation Cost | ✓ | ✓ | - | - | - | - | - |
Reports
REPORTS | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View Reports | ✓ | ✓ | ✓ | - | - | - | - |
Company Settings
COMPANY SETTINGS | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
Update & Manage Company Settings | ✓ | ✓ | - | - | - | - | - |
Mobile App
MOBILE APP | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
Find Person / Meeting Room | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Upload Employee Photo | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Meeting Room Photo Upload | ✓ | ✓ | - | - | - | - | - |
Book Desk | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Request Maintenance | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Meeting Room Reservation | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Assets Management
ASSETS MANAGEMENT | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View Assets / Access Asset Management Page | ✓ | ✓ | ✓ | - | - | - | - |
Create Assets | ✓ | ✓ | ✓ | ✓ | ✓ | - | - |
Update Assets | ✓ | ✓ | - | - | - | - | - |
Delete Assets | ✓ | ✓ | - | - | - | - | - |
Assign / Unassign Assets to Employees | ✓ | ✓ | L | D | S | - | - |
Assign / Unassign Assets to Spaces | ✓ | ✓ | L | D | S | - | - |
L - only manages assets in specific locations
D - only manages assets by department
S - this user has a mix of permissions giving them access to assets in specific locations and departments. Permissions may vary by user.
Bookings Management
MANAGE BOOKINGS | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer | Booking Manager |
---|---|---|---|---|---|---|---|---|
Book a Desk (Web) |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Cancel a Booking (Web) |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Book a Desk for Someone Else (Web) | ✓ | ✓ | L | D | S | - | - | B |
Cancel a Booking for Someone Else (Web) |
✓ | ✓ | L | D | S | - | - | B |
Book a Desk (Mobile) |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Cancel a Booking (Mobile) |
✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ | ✓ |
Book a Desk for Someone Else (Mobile) |
- | - | - | - | - | - | - | - |
Cancel a Booking for Someone- Else (Mobile) |
- | - | - | - | - | - | - | - |
B - can manage books for employees and/or assigned departments.
L - can manage bookings for employees within their managed locations.
D - can manage bookings for employees within their managed departments.
S - this user has a mix of permissions allowing them to manage bookings for specific locations and departments. Permissions may vary by user.
Building Management
BUILDING MANAGEMENT | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
Create Buildings | ✓ | ✓ | - | - | - | - | - |
Update Buildings | ✓ | ✓ | L | - | - | - | - |
Delete Buildings | ✓ | ✓ | - | - | - | - | - |
View Buildings | ✓ | ✓ | ✓ | - | - | - | - |
Create Floors | ✓ | ✓ | - | - | - | - | - |
Update Floors | ✓ | ✓ | L | - | - | - | - |
Delete Floors | ✓ | ✓ | - | - | - | - | - |
Hide Floors | ✓ | ✓ | L | - | - | - | - |
View Floors | ✓ | ✓ | ✓ | - | - | - | - |
Import Lease | ✓ | ✓ | - | - | - | - | - |
L - only manages a building location and the employees within that location.
Departments Management
DEPARTMENTS MANAGEMENT | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View Department / Team | ✓ | ✓ | - | - | - | - | - |
Create Department / Team | - | - | - | - | - | - | - |
Update Department / Team | - | - | - | - | - | - | - |
Delete Department / Team | - | - | - | - | - | - | - |
Allocate Spaces to Department / Team | - | - | - | - | - | - | - |
Update Department / Team Color | ✓ | ✓ | - | - | - | - | - |
Employee Management
EMPLOYEE MANAGEMENT | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View Employee Management | ✓ | ✓ | ✓ | - | - | - | - |
Create / Update / Delete Manually Added Employees | ✓ | ✓ | L | - | - | - | - |
Update / Delete Imported Employees | ✓ | ✓ | - | - | - | - | - |
Change Employee Role | ✓ | - | - | - | - | - | - |
Remote Desking | ✓ | ✓ | L | - | - | - | - |
Import Employees | ✓ | ✓ | - | - | - | - | - |
View Employee Import History | ✓ | ✓ | - | - | - | - | - |
Update Note | ✓ | ✓ | L | - | - | - | - |
Export Employee List | ✓ | ✓ | ✓ | - | - | - | - |
L - only manages employees within a specific location.
Employee Import Summary reports are only received by Admins and IT.
Integrations Management
INTEGRATIONS MANAGEMENT | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
Enable / Disable / Update | ✓ | - | - | - | - | ✓ | - |
View Integrations | ✓ | - | - | - | - | ✓ | - |
Lease Management
LEASE MANAGEMENT | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
Create / Update / Delete / View | ✓ | ✓ | - | - | - | - | - |
Download Lease | ✓ | ✓ | - | - | - | - | - |
Import Lease | ✓ | ✓ | - | - | - | - | - |
Neighborhoods Management
NEIGHBORHOODS MANAGEMENT | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View Neighborhood | ✓ | ✓ | L | D* | S* | - | - |
Create Neighborhood | ✓ | ✓ | L | D* | S* | - | - |
Update Neighborhood | ✓ | ✓ | L | D* | S* | - | - |
Delete Neighborhood | ✓ | ✓ | L | D* | S* | - | - |
Assign / Unassign Employees to Neighborhood | ✓ | ✓ | L | D* | S* | - | - |
Assign / Unassign Spaces to Neighborhood | ✓ | ✓ | L | D* | S* | - | - |
L - Only manages specific locations.
- Add or remove employees from the Manage Neighborhood (they can not add or remove an employee from the Floor Map).
D* - Dept Admin permissions include:
- Only managed by department and employees within that department.
- View neighborhoods but cannot view related statistics, including sharing ratio, capacity, and occupancy stats.
- Add or remove employees from the Manage Neighborhood (they can not add or remove an employee from the Floor Map).
- Add or remove space from the Manage Neighborhood (they can not add or remove a space from the Floor Map).
S* - Space Captain permissions include:
- A mix of permissions gives them access to specific locations and departments. Permissions may vary by user.
- Add or remove employees from the Manage Neighborhood (they can not add or remove an employee from the Floor Map).
- Add or remove space from the Manage Neighborhood (they can not add or remove a space from the Floor Map).
Tickets Management
TICKETS MANAGEMENT | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
Create / Update / Delete Tickets | ✓ | ✓ | ✓ | ||||
View Tickets | ✓ | ✓ | ✓ |
Workplace Group Management
WORKPLACE GROUP MANAGEMENT | Admin | Power | Location Admin | Dept Admin | Space Captain | IT | Viewer |
---|---|---|---|---|---|---|---|
View WPG | ✓ | ✓ | - | - | - | - | - |
Create WPG | ✓ | ✓ | - | - | - | - | - |
Update WPG | ✓ | ✓ | - | - | - | - | - |
Delete WPG | ✓ | ✓ | - | - | - | - | - |
Assign / Unassign Employees to WPG | ✓ | ✓ | - | - | - | - | - |
Assign / Unassign Spaces to WPG | ✓ | ✓ | - | - | - | - | - |