SpaceIQ User Roles define permissions for users so they can perform related tasks and view specific data. An admin assigns a user role to each employee, determining their system permissions and defining their SpaceIQ user experience. This article gives you an overview of SpaceIQ User Roles and the permissions associated with each.
Head over to the User Role Matrix for more detailed information about user role permissions so you can determine the correct user roles for your employee. Also, Update the Employee's User Role describes how to give your employees the user roles.
User Role Descriptions
Admins can do anything within a SpaceIQ account, including assigning user permissions.
Booking Managers can book and reserve a desk on behalf of someone else without restriction or for a specific department or employees.
Power Admins can do everything an Admin can do, but they do not have integration capabilities.
Location Admins role is given to a user who manages a specific location.
For example, a Location Admin will manage the San Francisco location's spaces for all employees regardless of their department.
The Department Admin role is given to a user who manages a specific department.
For example, a Department Admin will manage the marketing department's spaces for their employees regardless of their location. If there are marketing employees in both San Francisco and New York, then they will manage the spaces for the department.
Space Captain role has a mix of permissions by location and department. Permissions may vary by an individual user.
For example, a Space Captain can be assigned to manage office space for sales personnel based in New York. Although there are salespeople in San Francisco, New York, and Boston, this Space Captain only manages salespeople in San Francisco. Another Space Captain may manage sales personnel in Boston.
IT role is given to users who manage SpaceIQ integrations. They may also manage data exchanged between SpaceIQ and an integrated platform. As such, IT has full integration capabilities. Since they do not manage employee seating, they have limited Viewer access and can see but not manage employees, what department they belong to, and their locations.
The Viewer role is the default user role and it has the most limited SpaceIQ permissions. Viewers can book a meeting room, or a hoteling desk, search for employees and view their seating information. They have no management capabilities.