Restricted groups
About restricted groups and open groups
There are two types of groups, ‘Open Groups’ and ‘Restricted Groups’:
- Open group - All users can book resources in an open group.
- Restricted group - Only users explicitly added to a restricted group can see it and book the resources.
The group type is determined by the default status of the ‘Make bookings’ option for the group. If 'Make bookings' is enabled, the group is an Open Group. If 'Make bookings' is disabled, then the group is a Restricted Group.
Contents
Configure a group as 'restricted'
Follow the steps to disable the Make bookings option for the group.
- Navigate to Application Setup > Groups.
- Select the Country and Group
- Click Resource type > Personal spaces.
- Select the Edit Name / Deployment action.
- In the Default Permissions section, disable Make bookings.

When the Make bookings option is disabled, the group is now a restricted group and only administrators and users explicitly added to the group, can see it.
Add the group to a location
A Group must be added to a Location. When users search for available meeting spaces or personal spaces in a location, only resources belonging to the groups added to the location are searched.
Learn more: Add a group to a location ↗️
Grant user access to a restricted group (group-level management)
Make a restricted group visible to specific users by granting them explicit permissions to the group:
- Navigate to User Management.
- Click the Group permissions tab.
- Select the Country, Location, and Group.
- Click Add users. Start typing the name of a user and select it when the name appears. Continue to add users (up to 20 at a time) then click Continue.

- Tick the permissions to apply to the users when they search the group for available resources.

View or edit a user’s group permissions (user-level management)
Administrators can view and edit the group(s) that individual users have been granted permission to from the Permissions tab on the user’s profile.
- Navigate to User Management.
- Enter the user’s name in the search box at the top to find the user and open their profile.
- Click the Permissions tab.
- Make sure a Country and Location are selected, and select the group(s) to add to the permissions list at the bottom (The permissions list is only shown when at least one group is added).
- Scroll down to view and edit the group(s) the user has been granted explicit permissions to. Select the Meeting space or Personal space tab as appropriate.

