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Eptura Knowledge Center

Today

The Today page on the web app and Today screen on the mobile app, help simplify your day. From Today you can see a summary of your bookings for the day, make bookings, change your in-office status, and have convenient access to websites and resources customized for your organization, via the Conceirge.

Today page on the web app


The Eptura Engage Today Page summarizes your bookings for the day and is the first page displayed after signing in to the web application.

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At-a-glance information about your day is displayed on the Today page

About the Today page


  • Your in-office status is displayed on the first card (A) and shows where you are working today.
  • A summary of your personal space booking is displayed (B).
  • A summary of your next meeting is displayed (C).
  • Use the Quick Search tool (D) to quickly find and book a personal space for a specific date or time. The options on the card depend on whether an 'all-day' or 'hourly' personal space booking group is selected.
  • Launch webpages and apps specific to your organization from the Concierge (E).
  • All Today’s bookings (F) are displayed in a list at the bottom.
  • Your administrator can display important messages in a Today page banner.
  • What to do if you see an Out-of-sync notice.

Choose your in-office status


Your in-office status shows where you are working or that you are not working, on any specific day. The Today page shows your in-office status for the current day.

Click Change your status to change your in-office status. The options are: I’m not working; I'm working remotely; I'm at [your default location], or you can click I’m at a different location and select a location from the list.

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✨ Intelligent booking:  If Intelligent booking is enabled, Eptura Engage automatically books a personal space when you set your status to be in the workplace. Learn moreIntelligent booking for personal spaces

Can’t see your in-office status? Your in-office status is only displayed if you have a default location and group saved in your profile. Learn more: Your profile and settings

Good to know
  • You can set your in-office schedule for today and up to 35 days in the future, from the In-office schedule tab in your profile. Learn more: In-office schedule and visibility settings
  • From the web app, you can currently only choose a location belonging to the default country set in your user profile. Use the Eptura Engage mobile app or the Eptura Engage app for Microsoft Teams to set a location in a different country.

Next meeting space booking


Up to two meetings for the current day are displayed on cards at the top of the Today page, however, only your next meeting is shown if you also have a personal space booking for the day. No cards are displayed if you do not have any meeting space bookings today.

You can see all your bookings for the day in the Today’s bookings list at the bottom of the Today page. 

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The options on the card(s) depend on the booking status:

  • Before the check-in window has started: The card displays a brief overview of the booking and the More options menu icon (A). 

    More options menu (A): Click the three dots icon to reveal the menu:
    • View details: Displays the Booking Summary.
    • View on floor plan: Opens the floor plan and shows the location of the meeting space.
    • Report issue: Report a problem with the meeting space. Learn moreReport an issue with a meeting space
    • Delete booking: Delete the booking. Only visible before a booking has started.
       
  • Check-in window has started (B): The Check-in button is displayed when the check-in window begins. 
     
  • Booking has started (C): When a meeting has started, buttons to End meeting or Extend the meeting are available. Click Extend to check the availability of the meeting space and select a new end time for the booking if available.

Next personal space booking


Your personal space booking for the current day is displayed on a card at the top of the Today page.

Up to two personal space booking cards are displayed on the Today page in the order the bookings were created. For example, if you booked a desk first, followed by a locker, and lastly a bicycle space, you will see the desk and the locker bookings displayed in cards but not the bicycle space. However, only the first personal space booking is displayed if you also have a meeting space booking on the day. 

All your bookings for the day are displayed in the Today’s bookings list at the bottom of the Today page. 

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The options on the card(s) depend on the booking status:

  • Before the check-in window has started (A): Click the GPS icon to view the location of the space on the floor plan or click the bin icon to delete the booking before it is checked in.
     
  • Check-in window has started (B): Click the 'Check in' button to check in to the booking. You can also view the location of the space on the floor plan, delete the booking, or click the flag icon to report an issue with the space. Learn moreReport an issue with a personal space.
     
  • Booking is checked in (C): Click the 'Release' button to end the booking early. You can also view the location of the space on the floor plan, or report an issue with the space. Learn moreReport an issue with a personal space.

Why is a personal space not listed as available after a booking is deleted or released? Depending on your organization’s configuration, a previously booked personal space might not be available for another booking until after it has been cleaned.

Concierge


The Concierge is a menu of tiles providing direct access to resources and websites from the Today screen on the Eptura Engage web app and mobile app. The tiles are configured by your organization and are based on the default location set in your user profile or the location set in your in-office status.

Click a tile to open the associated website or resource.

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Tiles on the Concierge depend on your organization's configuration and the location you are attending

As well as tiles that open web pages, there are 3 additional tile types that might be available, depending on your organization's configuration.

Site info tile:

The Site info tile provides information about the default location configured in your profile, or the location your status is set to.

concierge site card.png

Announcement tile:

The Announcement tile is a double-width tile for location-specific announcements.

concierge announcement card.png

Event tile

The Event tile is a double-width tile for location-specific events. The tile card includes an I'm attending button which marks the user as in the office on the day of the event, and if Intelligent booking is enabled, an option to book a space is also available from the card. Learn more✨Intelligent booking for personal spaces 

concierge event card.png

Clicking the 'I'm attending' button does not create a calendar event. It marks you as in the office on the day of the event, and books a workspace (if Intelligent booking is enabled).

Today’s bookings


The cards at the top of the Today page only show your next bookings, however, all your bookings for the day are displayed in the Today’s Bookings section under the cards. You can perform all the usual functions to progress or cancel your bookings from here.

Click a meeting Title to open a pop-up window showing the full details of a meeting space booking and its status, and you can also print a summary of the booking.

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Today page banner


You may see information displayed in a banner across the top of the Today page if someone you worked close to has reported being unwell.

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    Contact tracing banner on the Today page

Your administrator can run contact tracing reports to find users who have been working in close contact (when a potential health risk is flagged) and automatically mandate remote working to prevent further contact with other users. They may also have canceled your bookings for the day and a specified number of days in the future.  

Out-of-sync notice


The Today Page does not refresh automatically.

On occasion, you may see an Out-of-Sync message on the Today page when a booking state changes. For example, an out-of-sync message will display if you attempt to start a meeting via the Start button on the Today Page when the scheduler has already bumped the booking. Click Reload to resynchronize the page.

 Today screen on the mobile app


The Today screen on the Eptura Engage mobile app shows where you are working on the current day, and, if you have booked a personal space, the location of the personal space is displayed on a floor plan.

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See your in-office status on the Today screen, and when you have a workspace booked you can see its location on the floor plan

About the Today screen


  • Your in-office status shows where you are working today or if you are not working.
  • Tap See who's in to find which team members are in the workplace and where they are sitting.
  • Launch webpages and apps specific to your organization from the Concierge.
  • When you're in the workplace and have found a workspace you want to use, tap the QR icon to scan the space to see if it's available and book it.
  • When you have a personal space booked for the day, you can self-certify and/or check in from the Today screen.
  • When checked in, you can check out from the Today screen to end your booking.
  • If available, click the flag icon to report a problem with the meeting space. Learn moreReport an issue with a personal space

Five menu options are always visible at the bottom of the screen.

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  • Today: Tap Today to return to the Today screen.
  • Calendar: View and plan your in-office schedule up to 35 days in advance. If you have added colleagues to your team (who have not hidden their visibility) you can also see when they plan to be in the office.
  • Book: Find and book personal spaces and meeting spaces.
  • Your team: Find where your colleagues are working and add the colleagues you are working with to your team. The in-office statuses of your team members (who have not hidden their visibility) are shown on the calendar.
  • Profile: Choose your default locations for personal space and meeting space bookings; log out of the app, and view the app version and the Eptura Engage URL.

In-office status


Your in-office status shows where you are working on any given day and is visible to your colleagues, unless you have hidden your visibility in your user profile.

Don’t want to share your in-office status with colleagues? From your user profile from Eptura Engage on the web, you can choose to show or hide your visibility from your colleagues, allowing you to choose your in-office status and view it from Eptura Engage on the web, the Eptura Engage mobile app, and the Eptura Engage app for Microsoft Teams, without revealing your whereabouts to your colleagues. 

Learn moreIn-office schedule and visibility settings

Your status for the current day is displayed at the top of the Today screen, and, if you have booked a personal workspace for the day, the Today screen shows the location of the workspace on a floor plan and may prompt you to complete a self-certification statement and/or check in to your booking.

Tap your current status on the Today screen to change your working status. The options are: I’m not working; I’m working remotely; I’m at [your default location]; or you can select I’m at a different location and choose a location from the list.

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Change your in-office status from the Today screen

Scenarios that automatically change your in-office status:

  • Booking a personal space automatically changes your status to ‘in the office’ on the booking date.
  • If you are set as the host of a meeting space booking, your status automatically changes to 'in the office' on the booking date (unless you have manually set your status to working remotely or not working on that day).

Note: Canceling a booking does not change your status. Your status will remain as ‘in the office’ until you choose a different status.

✨Intelligent booking

If Intelligent booking is enabled, Eptura Engage automatically books a personal space when your status is set to be in the workplace. Learn more✨Intelligent booking for personal spaces

See who's in


The 'See who's in' button is displayed when your in-office status is set as in the workplace or working remotely.

From the Today screen, tap See who's in to open the floor plan and view the location of colleagues who have booked workspaces today.

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  1. If you have a personal space booked: The floor plan for the booked personal space group is displayed.
  2. If you do not have a personal space booked and are at your default location: The floor plan for your default location and group is displayed. 
  3. If you do not have a personal space booked and are at a location other than your default: The list of groups for your set location is displayed. Tap the group, then the floor (if prompted), to display the floor plan.

To view a floor plan for a different group or floor, tap the group name at the top of the floor plan to display the list of groups. Tap the group and tap the floor number if prompted. The floor plan for the selected group and floor is displayed.

About the floor plan

The floor plan displays workspaces booked for yourself and your colleagues, as well as the availability of unbooked spaces.

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Your team members' bookings display their initials in a colored circle, making them easy to find on the floor plan. (Eptura Engage automatically assigns a color to each colleague from a range of 10 colors, based on the last digit of the UserID). Colleagues who are not members of your team display their initials in a gray circle. (Initials are not shown if a colleague has hidden their visibility). Learn more: Find colleagues and create a team

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Floor plan key

  • Spaces available to book are green:
    • Available: Available spaces are green. 
    • Meets all attributes: Spaces available to book that meet all selected attributes are green with a white star.
  • Booked spaces show the initials of the person who has booked the space (unless their status is hidden):
    • Colleague: Initials in a gray circle indicate colleagues who are not members of your team.
    • Team member: Your team members' initials display their assigned color, making them easy to find on the floor plan. (Eptura Engage automatically assigns a color to each colleague from a range of 10 colors, based on the last digit of the UserID).
    • Your booking: Your booked space. Your initials are displayed in white in a dark blue circle.
    • Selected colleague: When you search for a colleague, their booking displays the GPS symbol in a blue circle.
    • Hidden: Spaces booked by colleagues who have not shared their availability display a black 'user' symbol in a light gray circle.
    • Fixed space: Permanently assigned spaces display a white 'user' symbol in a dark gray circle.
  • Closed or Awaiting cleaning: Spaces not available to book are gray.

If your organization has configured AM and PM bookings for personal spaces, the icons are divided in half (AM on left / PM on right), and only the initial of the user's first name is displayed on booked spaces. 

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Half-day bookings on the floor plan

Tap a booked space to view more details.

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Space booked by team member

Tap an available space to open the booking card and tap Book to make a booking.

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Booking card for half-day bookings

Concierge


The Concierge is a menu of tiles providing direct access to resources and websites from the Today screen on the Eptura Engage web app and mobile app. The tiles are configured by your organization and are based on the default location set in your user profile or the location set in your in-office status.

Tap a tile to exit Eptura Engage and launch the associated website or resource.

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Tiles on the Concierge depend on your organization's configuration and the location you are attending

As well as tiles that open web pages, there are 3 additional tile types that might be available, depending on your organization's configuration.

Site info tile:

The Site info tile provides information about the default location configured in your profile, or the location your status is set to.

concierge mob site to card.png

Announcement tile:

The Announcement tile is a double-width tile for location-specific announcements.

concierge mob ann to card.png

Event tile

The Event tile is a double-width tile for location-specific events. The tile card includes an I'm attending button which marks the user as in the office on the day of the event, and if Intelligent booking is enabled, an option to book a space is also available from the card. Learn more✨Intelligent booking for personal spaces 

concierge mob event to card.png

Tapping 'I'm attending' does not create a calendar event. It marks you as in the office on the day of the event, and books a workspace (if Intelligent booking is enabled).

Book a space using the QR code


If your organization has enabled QR codes, you can check if a personal space or meeting space is available, and book it directly from the space, by scanning the QR code from the Eptura Engage mobile app or directly from the mobile device camera.

Scan QR code from the Eptura Engage mobile app

Tap the QR code from the Today screen on the Eptura Engage mobile app and when prompted, tap to allow Eptura Engage access to your camera. Locate and scan the QR code at the workspace to check if the space is available.
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Scan QR code with the mobile device camera

Open the camera app on the mobile device and hover over the QR code. Tap the URL when it appears on the screen. The Eptura Engage mobile app opens and displays the availability of the workspace. 

Learn more:

Self-certify and/or check into your booking


When you are working in the office and have booked a personal workspace for the day, the Today screen displays your booking on a floor plan, and the time period you must arrive within is noted underneath.

If your organization has enabled self-certification for your location, tap Complete self-certification then review the statement and tap agree or disagree, as appropriate. If self-certification is not enabled for the location, tap Check in now to check in to your booking.

Learn moreCheck-in and self-certification

Check out and end your booking


If you are checked in and want to finish your booking early, you can check out from the Today screen.

Tap Check out then tap I’m sure to confirm.

Why is the personal space not shown as available after a booking is deleted or released? Depending on your organization’s configuration, a previously booked personal space may not be available for another booking until after it has been cleaned.