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September 2026 Eptura Engage Cloud Product Release

Product: Eptura Engage Cloud

General availability: September 29, 2026

Evergreen: October 3, 2026

Analytics: October 6, 2026

Version: 3.5.2570.0

Updates:

Product: Eptura Engage Cloud

General availability: September 8, 2026

Evergreen: September 12, 2026

Analytics: September 15, 2026

Version: 3.5.2542.0

Updates:

Updates


General availability: September 29, 2026

Evergreen: October 3, 2026

Analytics: October 6, 2026

Version: 3.5.2570.0

Enhancements and general maintenance

Enhancements
ID
Description

DT-1722

Direct Data Connection and Analytics - Three tables containing data about attributes for all-day personal spaces are now available for Direct Data Connection (DDC) reporting and Eptura Engage Analytics.

Learn more: Direct data connection table - Resources and workspace types

General maintenance
ID
Description

DT-1755

Eptura Engage Analytics - Workspace Utilization and Usage Overview - An issue has been fixed that caused the Workspace Space Utilization report to incorrectly show 100% utilization, when the actual utilization was much lower.

EAI-81

Fixed/flexi personal space bookings no longer released when assigned users book meeting spaces - An issue in which the Intelligent Booking system incorrectly released fixed/flexi personal space bookings when the assigned user booked a meeting space has been fixed.

EN-48713

Private booking option no longer displayed when disabled - Fixed an issue where customers using a customized booking form could still see the Private checkbox after the option had been disabled by Eptura. The Private option is now hidden when disabled.

EN-50810

QR codes now display correctly in Gmail mobile app emails - An issue has been resolved where Magic Link QR codes did not render correctly when emails were opened in the Gmail mobile app. This has been fixed, and the QR codes are now displayed in the email.

EN-51938

Check-in and auto-bump behavior corrected for advance hourly bookings - Fixed an issue where check-in and auto-bump behavior did not work correctly for hourly personal space bookings created more than seven days in advance. These bookings now follow the expected check-in and auto-bump rules.

EN-51961

Checked-in hourly personal space bookings no longer auto-bumped - Fixed an issue where hourly personal space bookings could be auto-bumped if a user checked in shortly after creating the booking. Checked-in bookings are now retained as expected.

EN-52073

Floor plan tab hidden when no floor plan is available - Improved personal space search results so the Floor Plan tab is no longer displayed for groups without an associated floor plan when no spaces are available.

EN-52334

Working status location now displays in full, and the current location is properly selected - The location displayed when checking or changing your working status is no longer truncated and is displayed in full on the Change Status screen accessed from the Today page. The current location is also correctly pre-selected in the location drop-down list.

EN-52378

Desk Bump report now includes all bumped bookings - Fixed an issue where the Desk Bump report did not include all bumped bookings. The report now correctly displays all bumped bookings in the results.

EN-52498

Japanese meeting titles now display correctly in Room Bookings report - Resolved an issue where Japanese characters in meeting titles were not displayed correctly in the Room Bookings report. Meeting titles containing Japanese characters now appear as expected.

Updates


General availability: September 8, 2026

Evergreen: September 12, 2026

Analytics: September 15, 2026

Version: 3.5.2542.0

Enhancements and general maintenance

Enhancements
ID
Description

EN-52340

Date and workspace type selections are retained when changing floors - When searching for a personal space from the Book a Personal Space page, the selected date and workspace type are now retained if a different floor is selected. Previously, the date and workspace type selections were reset.

EN-52283

Visual styling improvements - Notification messages across the Today page, User Management, and user profile pages now follow Eptura branding guidelines for a more consistent experience.

clipboard_7604c986-499c-4cca-8fe8-34969680c532.png

EN-52074

Email notifications now display service notes in full - Booking confirmation and amendment emails now display catering, equipment, and supply notes in full. Previously, notes longer than 255 characters were truncated.

EN-51982

Cost code suggestions as you type - Finding the correct cost code is now faster. As you enter text in the cost code field on a meeting space booking form, matching active cost codes are suggested by both code and description.

clipboard_9903bff1-141c-4478-b109-60719b120792.png

General maintenance
ID
Description

DT-1716

Analytics room-booking data - An issue has been fixed that caused incomplete room-booking data to be returned.

DT-1754

Analytics report loading reliability - Improved data loading reliability to help ensure reports display complete booking information.

EN-52027

AM/PM check-in status accuracy - Updated check-in processing to ensure booking statuses and reminder notifications accurately reflect AM and PM check-in activity. Previously, an 'All Day Checked In' status or an incorrect PM reminder could be triggered when only the AM slot was checked in.

EN-50773

EN-52572

Admin API now correctly returns location and room names - An issue where the Admin API could return blank location and room names for single and recurring bookings has been resolved.

What's next?


Keep an eye on What's Next to see what we're working on.