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Eptura Knowledge Center

✨Eptura Assistant

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About the Eptura AI Assistant


The Eptura Assistant is a conversational AI assistant, powered by Microsoft Copilot, that allows employees to manage workplace tasks using natural language. This intelligent assistant uses an orchestrator agent built on Model Context Protocol (MCP) server architecture to provide a unified interface across the Eptura ecosystem.

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Conversation management, chat history, and authentication are centralized in one agent - no need to start a new agent or a new conversation when you want to complete a task with a different Eptura product.

The Eptura Assistant is available to customers who have subscribed to Eptura platform services and use one or more of the following products:

  • Eptura Asset
  • Eptura Engage
  • Eptura Visitor

Employees can chat with the assistant in Microsoft Teams or Microsoft 365 Copilot to complete tasks such as creating visits, finding available meeting spaces, booking desks or parking spaces for office days, and searching for assets.

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Employees can only complete tasks with the Eptura products they have access to.

Prerequisites

The Eptura Assistant is available for customers with:

  • Eptura platform services with one or more of the following products:
    • Eptura Asset
    • Eptura Engage
    • Eptura Visitor
  • Eptura AI license
  • Microsoft 365 license (a Microsoft 365 Copilot license is not required)
  • Users require Microsoft Teams and/or Copilot to chat with the assistant
Usage and retention (preview version)

The following allowances are in place for the preview version:

  • Maximum of 500 characters per user input
  • Maximum of 80 chats per user, per day
  • Chat history is retained for 24 hours from the last interaction
  • Chat history is limited to the last 10 interactions

Learn more 


The following topics are discussed in the Eptura Knowledge Center: Eptura Assistant ↗️