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User access and permissions

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The Permissions tab in the user profile is where the user's access level to Eptura Engage is selected - either a User or an Administrator role - and where personal user permissions are set for resource groups if required.

By default, users have access to all open resource groups and are denied access to restricted resource groups. Adding resource groups here allows you to override the default access settings for resource groups and apply explicit access for the user - it does not restrict their access to other groups.

Access

Select the required user or admin role from the Access Level drop-down list:

  • User
  • Group admin
  • Location admin
  • Country admin
  • Video admin
  • Global admin

Learn more: Administrator access levels

Personal user permissions

To override the default access settings for a resource group, you can apply access exceptions for the user here - either granting booking access or denying booking access.

To apply access exceptions for a resource group, first select the Country, then the Location, and then select the Group. Available Countries and Locations appear in the boxes on the left - when selected, they move to the boxes on the right (or below if your browser window is narrow).

  1. Select Country - Double-click a Country to add it to the list on the right (or click the single arrow), or click All >> to add all countries. The 'Select Location' box is now propagated with the locations from the selected countries.
  2. Select Location - Double-click a Location to add it to the list on the right (or click the single arrow), or click All >> to add all locations. The 'Select Group' box is now propagated with the groups from the selected locations.
    um permissions 01.png
  3. Select Group - Double-click the resource group (or groups) that you want to apply access exceptions to (or select the group(s) and click Add to the list). The group(s) are displayed below, where you can enable the required access - if the group manages both meeting space and personal space resources, each are displayed on a separate tab.
    um permissions 02.png
  4. Meeting space permissions - select the Meeting space permissions tab and tick the check boxes for the booking access to allow for the user. You can tick the check boxes above the list of groups to select the same permissions for all of the groups in the list.
  5. Personal space permissions - tick the check boxes for the booking access to allow for the user. You can tick the check boxes above the list of groups to select the same permissions for all of the groups in the list.
  6. Click Save when done.

The applied permissions override the default booking access set for the selected resource groups. Default booking access is still applied to all other groups for the user.