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Deliveries

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Make a delivery request when you want to order catering services to be delivered to a specific delivery point at a particular date and time.

While catering and other services can be requested when you book meeting spaces, these services would usually be supplied directly to the booked meeting space. It can be preferable to have the catering services delivered to a designated delivery point, so the meeting host and/or attendees can collect the catering supplies when it suits them and without interrupting the meeting. In these cases, you can create a Delivery Request.

Delivery requests can be made from Eptura Engage on the web.

How to create a delivery request

Sign into the Eptura Engage web app and follow the steps to create a delivery request.

  1. Navigate to Meeting spaces > Delivery from the left module menu.
    delivery 01.png
  2. Enter a title (A) for the delivery (type over 'Delivery Request' at the top of the form).
  3. On the General tab (B):
    1. Choose the Location, Floor, and Date for the delivery. (The delivery time is set on the Food Services tab).
    2. Select the desired Delivery Point from the drop-down list. You can click the ' i ' icon (C) to see details about the delivery point, including the services that can be delivered. 
    3. Complete the rest of the delivery request form as required.
    4. Set a reminder (D) if required; click the drop-down and select an amount of time before the delivery to receive a reminder notice by email.
  4. On the Food Services tab (E):
    delivery 02.png
    1. Select the catering facility and the item required. Click the ' i ' icon (F) to see details about the item, including costs and minimum/maximum quantities, etc.
    2. Enter the quantity required.
    3. Set the date (if not already selected) and set the To and From times to indicate when the item(s) should be delivered.
    4. Click Additional Item (G) to add another item to the request, and continue to add items as required.
  5. Click Summary at the top right of the form, to view a printable summary of the delivery request.
  6. Click Book delivery when done.

The delivery request is sent to the Vendor assigned to the delivery point.

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