2026 May Eptura Engage Cloud Product Release
Product: Eptura Engage Cloud
General availability: May 26, 2026
Evergreen: May 30, 2026
Analytics: June 2, 2026
Version: 3.5.2322.0
Updates:
Product: Eptura Engage Cloud
General availability: May 5, 2026
Evergreen: May 9, 2026
Analytics: May 12, 2026
Version: 3.5.2303.0
Updates:
Updates
General availability: May 26, 2026
Evergreen: May 30, 2026
Analytics: June 2, 2026
Version: 3.5.2322.0
Enhancements and general maintenance
Enhancements
ID |
Description |
|
EN-51390 |
Reports module - Desk Cost report preserves historical data following a change to the booking type - Historical booking data is now retained in the Desk Cost report when a personal space resource is converted from a Flexi or Fixed booking type to a Bookable space. Previously, changing the booking type cleared the previous check-in data for the resource from the report. Learn more: Reports module |
|
EN-51291 |
Vendor dashboard - Setup style always visible - The 'Setup Style' information on the Vendor dashboard for meeting spaces is now displayed on a separate line under the Meeting Space name, ensuring it is always visible regardless of the length of the room name. Previously, long room names caused the Setup Style to be hidden behind a truncation ellipsis. Learn more: Vendor dashboards |
|
DT-1519 |
Analytics - Fixed/Flexi desk toggle for Personal Space Bookings report - The Personal Space Bookings view in Power BI Analytics now includes a toggle to switch between viewing bookable spaces only or all spaces (bookable, fixed, and flexi). A new 'Desk Type' column has also been added to the utilization and booking marts to support more detailed space analysis. Learn more: Analytics - Personal space bookings |
General maintenance
ID |
Description |
|
EN-51535 |
Floor plan 'Swap' button not appearing on all pages - When accessing a floor plan from pages other than the Today page, the 'Swap' button was not shown and the 'Book' button appeared instead. This has been fixed and the 'Swap' button now displays correctly across all pages, allowing users to swap their booking to a different personal space. |
|
EN-51481 |
Incorrect booking status in reports for bookings released before check-in - Personal space bookings released before the user checked in, were incorrectly showing an 'Is Booked?' value of 1 in the Desk Costs report, despite being inactive. This has been fixed and released bookings now correctly show as not booked ('Is Booked?' value=0). |
|
EN-51376 |
Incorrect check-in and release time sequence for Flexi desk bookings after reassignment - When a Flexi desk was bumped or released and then reassigned, the auto check-in was recording a check-in time later than the release time, resulting in inconsistent booking records. This has been fixed and time sequences are now correctly recorded. |
|
EN-49189 |
Auto-bump not functioning for Flexi and Bookable desks - An issue has been fixed where auto-bump was failing to execute for some Flexi and Bookable desk bookings, leaving spaces unreleased when users did not check in. |
|
DT-1702 |
Resource creation date alignment in utilization reports - Resolved an issue where resources appeared in utilization data prior to their creation date, leading to inaccurate occupancy reporting in Power BI. Utilization data now correctly reflects each resource’s actual creation date. |
Updates
General availability: May 5, 2026
Evergreen: May 9, 2026
Analytics: May 12, 2026
Version: 3.5.2303.0
All-day personal space floor plans - zoom and pan controls
In February, we added zoom and pan controls to the floor plans for meeting spaces and hourly personal spaces. Now, zoom and pan controls are also available on floor plans for all-day personal spaces, improving accessibility and making it easier to navigate dense floor plans and view space details.
Learn more: Floor plan for personal spaces
Wayfinder admin has moved to the Eptura Engage web app
Wayfinder admin is now fully integrated into the Eptura Engage web app. Administrators can now manage Wayfinder settings and profiles directly in the web app from Advanced setup > Wayfinder admin. The settings and functionality remain the same, but customers will find an improved interface and user experience when configuring the Wayfinder.
Learn more: Eptura Wayfinder
Enhancements and general maintenance
Enhancements
ID |
Description |
|
EN-51173 |
Reports module - Meeting Space Reports now include the 'Space Name' field. Learn more: Reports module |
|
EN-51270 |
Disable intelligent booking and apply 'first available' logic for non-workspace types - Intelligent booking can now be disabled when using Quick book to book non-workspace types such as parking spaces. When disabled, Quick book finds and books the first available space, without considering the user's previous booking habits. This improves performance for high-volume booking scenarios, where multiple users might book simultaneously. By default, intelligent booking is enabled for all workspace types - to disable intelligent booking for non-workspace types for your organization, contact support. Learn more: Intelligent booking for personal spaces |
|
EN-51288 |
Admin API cache - An option has been added to clear the API cache independently. Previously, the API cache could only be cleared when all cached data in Eptura Engage was cleared. |
|
EN-51289 |
Improved services list in booking confirmation - The spacing between the Name and Qty columns in the services table in booking confirmation and amendment emails has been reduced to improve readability. |
|
DT-1677 |
Event tables now added to Direct Data Connectivity (DDC) - Two new tables - [Enterprise].[tblEventBookings] and [Enterprise].[tblEvents] - have been added to Direct Data Connectivity, making Events data accessible via direct SQL connectivity. Learn more: Direct data connection tables |
|
DT-1623 |
Deleted location data removed from analytics - Deleted Country, Region, and Location data is now removed from the data warehouse and Power BI reports, ensuring analytics reflect only current, valid location data. Learn more: Eptura Engage Analytics |
General maintenance
ID |
Description |
|
EN-51472 |
Floor plan showing Incorrect label for hidden users - The personal spaces floor plan was showing 'NaN' instead of 'Hidden user' when a user had disabled their in-office visibility. This has been fixed and the floor plan now correctly shows 'Hidden user'. |
|
EN-51442 |
Floor plan incorrectly showing all workspace types - The personal spaces floor plan was showing all workspaces belonging to a group even when a specific workspace type was selected. This has been fixed and the floor plan now only shows availability for the the selected workspace type. |
|
EN-51370 |
Available workspaces were not showing on the floor plan - An issue has been fixed where available resources were not visible on the floor plan, and users with 'Can View' and 'Make Booking' permissions were unable to create bookings. |
|
EN-51166 |
Inconsistent bump status across desk reports - An inconsistency in the reported bump status between the Desk Bump and Desk Costs standard reports has been fixed. Bumped bookings now display consistently across both reports. |
|
EN-51185 |
Service items incorrectly listed multiple times in Event reports - An issue has been fixed that caused service items to be listed multiple times in Event reports when the same item had been added to a booking more than once, with different quantities or notes. |
|
EN-51011 |
Booking confirmations not sent when certain services were included - An issue has been fixed that caused booking confirmation emails to fail when AV or extra services were included. |
|
EN-50942 |
DeskBooking API returned an incorrect booking status - The DeskBooking API returned a booking status of 0 for all desk bookings, regardless of their actual status. This has been fixed and the correct booking status is now returned. |