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Eptura Knowledge Center

FAQ - Eptura Room Screen App

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Frequently asked questions about the Eptura Room Screen App

  1. How do we install the Eptura Room Screen App?
    Download the app from the Google Play Store or Apple Store. When installed, set the app as the home app on the device and activate the room screen. Learn more: Installing the Eptura Room Screen App

  2. Which devices are supported?
    Devices running Android version 10 and above or iOS version 16 and above. Learn more: Technical details

  3. We have existing Eptura/Condeco Room Screens installed that run the Classic UI. Can we run the Classic UI on the app so the user experience is consistent?
    Yes, the Classic UI can be selected for a device from the Device Hub. Learn more: Screen settings and booking rules for meeting room screens

  4. Are RFID cards supported?
    No, third-party devices do not support the RFID functionality available with Eptura and Condeco devices.

  5. Do LED lights indicate room status?
    No, third-party devices do not support the LED functionality available with Eptura and Condeco devices.