Add services
Add services to a booking created via the Outlook add-in
After a booking has been created using the Eptura Engage Outlook add-in, you can open the booking form in the Eptura Engage web app to request services. The booking form can be launched directly from the Eptura Engage Outlook add-in or from the services email.
The services email might be disabled globally for your organization. Learn more (Admins): Global settings for Outlook
Add services from the Outlook add-in
When using the Eptura Engage Outlook add-in, services can only be added to an existing booking - they cannot be added when the booking is initially created via the add-in.
- Open the Microsoft calendar event and launch the Eptura Engage Outlook add-in to view the existing booking.
- Click Add services.

- The Eptura Engage web app is launched and the booking form is opened where you can request services for your meeting (you might be prompted to sign in to Eptura Engage).
Learn more: Booking form for meeting spaces
Add services from the services email
The services email might be disabled globally for your organization. Learn more (Admins): Global settings for Outlook
Watch the video
Audio: Sound Length: 1:15 minutes
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Disclaimer: These videos are translated from English using an AI tool; you might notice the speech is slightly out of sync with the recording.
Step by step
If services are available, such as catering or equipment, the meeting organizer is sent an Eptura Engage Services email when a booking is made. The email includes a link to the Eptura Engage booking form where additional services can be requested.

The email shows the services offered with the meeting space. Click Add services to my booking to open the Eptura Engage booking form and request additional services. Learn more: Booking form for meeting spaces
Notification periods and other rules for service items are enforced when services are added via the booking form, but not enforced if a user updates the appointment from their Outlook calendar.
