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Eptura Knowledge Center

Application setup (group)

Configure the booking rules and preferences for your meeting space group on the application setup form.

Group preferences and booking rules for delivery points


  1. Navigate to Application Setup > Groups.
  2. Select the Country and Group.
  3. Select Application Setup from the drop-down.
  4. Refer to the tables below to configure your group.

Booking options

Booking options
Description

Business hours

Set the start and end times for Eptura Engage to manage bookings.

 

 

Default booking period Set the booking period to increments of 5, 15, 30, 60, or 120 minutes.

Advanced booking period

How far in advance a resource can be booked or requested. If you do not want to restrict advance bookings, select Unrestricted from the second drop-down.

Rollover time: If an advanced booking period is set, select from what time the booking period opens and bookings can be made. For example, if the advanced booking period is set to 7 days and the rollover time is 10AM, bookings for the next Monday can be made from 10AM the previous Monday. Rollover time is not visible when the advanced booking period is set to 'unrestricted'. 

Notice required (Managed) Not applicable for delivery points.
Maximum booking duration Set the maximum number of hours a delivery point can be booked for.
Single-day booking only If enabled, bookings cannot span across multiple days.
Delete Limit How many minutes/hours before the start time the booking can be deleted. After this time, if a ‘No Show’ is activated, the booking is deleted and recorded as a ‘No Show’. An administrator can delete the booking and choose to mark it as a ‘No Show’, or simply delete the booking.
No show (user override) Not applicable for delivery points.
No Show Not applicable for delivery points.
Pending on move Not applicable for delivery points.
Pending on copy Not applicable for delivery points.
Requires online payment Enables the payment feature. Contact Eptura Engage support to enable this feature.
'Create booking' on grid Not applicable for delivery points.

Meeting space Status and Meeting Progression

Not applicable for delivery points

Advance Booking Rules

You can only edit the Advance Booking Rules if Advanced Group Booking Rules is enabled in Global Settings.

Advance Booking  Rules
Description

Create or change reservation before days 

Create or change reservation before time

These settings control when a user can make a booking.

For example, if Create or change before days = 1 day, and Create or change reservation before time = 12PM, a user can book a space for any time tomorrow until 12PM today. After 12PM today, the earliest booking time is the day after tomorrow.

Cancel before working days 

Cancel before time

These settings control when a user can cancel a booking.

For example, if Cancel before working days = 1 day, and Cancel before time = 12PM, the user can cancel any of their bookings for tomorrow or later, until 12PM today. After 12PM, only bookings made for the day after tomorrow and later can be canceled.

Catering:

Max no. working days ordering ahead

 

Controls how far in advance catering can be added to a booking.

For example, if Max no. working days ordering ahead = 10 days; catering can be added to bookings that start within the next 10 working days.

Create or change before days 

Create or change before time

These settings control when catering can be ordered either at the group or item level.

For example, if Create or change before days = 1 day, and Create or change before time = 12PM, catering can be added to a booking from any time tomorrow until 12PM today. After 12PM today, the earliest catering can be added is the day after tomorrow.

Min Meeting Duration for ordering Catering Not applicable for delivery points.

Auto Approve (Managed Bookings)

Not applicable for delivery points.

Booking Grid Display Options

Not applicable for delivery points.

 

Changes to the Application setup during peak hours might impact performance. We recommend saving changes outside of business hours. Changes can take up to 24 hours to become active.