Skip to main content

 

Eptura Knowledge Center

Activate an Eptura Room Screen v3

  1. Last updated
  2. Save as PDF

Eptura Room Screen v3 - Setup Guide

Before you start

Before activating a room screen, check the prerequisites have been completed on the Eptura Device Hub. Learn more: Eptura Device Hub and room screens 

Before starting the setup, the screen must be connected to an active network connection with access to the internet.

Wi-Fi networks and dual-band screens (2.4 GHz / 5 GHz)

The Eptura Room Screen v3 is available in either single-band or dual-band frequencies. For dual-band screens, we suggest using the Wi-Fi frequency for your network that best suits your environment:

  • 2.4 GHz offers better range, and passes through objects better than 5 GHz, but has slower speeds and is prone to interference.
  • 5 GHz provides faster speeds and less congestion, but has a shorter range and can struggle to penetrate solid objects. 5 GHz is recommended for high-traffic environments with a direct line of sight to the router.

Process overview

When setting up an Eptura Room Screen v3 for the first time, you are prompted to configure the language, network, time zone, and NTP server. When a successful network connection is established, the screen checks for and installs any updates. When the configuration and software update are complete, the screen can be activated.

Activate an Eptura Room Screen v3

Unless the screen is already mounted to the wall, the following is best done in front of a computer as you will be interacting with the Device Hub as well as the screen.

Power up the screen the same way it will be powered up when in its final position.  The Welcome screen displays briefly before the setup process starts.

v2.1 initial setup 01.png

1. Language

When prompted, tap the language to display on the screen then tap Next.

v2.1 initial setup 02.png

2. Network

Select the network connection type, either Wi-Fi  or Ethernet.

v2.1 initial setup 04.png

Wi-Fi

  1. Select your Wi-Fi network from the list or tap Add Wi-Fi network manually to connect to a private network.
    v2.1 network 11.png

5 GHz networks are only visible on the Eptura Room Screen v3 dual-band model.

  1. Add Wi-Fi network manually: Enter the name of the private Wi-Fi network and tap Find.
    v2.1 network 07.png
  2. Enter the details appropriate for your network type:
    1. If connecting to a PEAP secured network, enter the username and password.
    2. For all other Wi-Fi networks, just enter the password. 
    3. To enable a static IP and/or proxy, tap Enable advanced network settings and enter the required details. Learn more: Advanced settings
  3. Tap Connect.
    v2.1 network 12a.png
  4. When connected to the Wi-Fi network, tap Next.
    v2.1 initial setup 07.png

Ethernet

  1. Tap Ethernet. (The Ethernet option is disabled if no active network connection is detected).
    v2.1 network 01.png
  2. If required, tap the options to enable a static IP and/or proxy. Learn more: Advanced settings
  3. Tap Connect.
    v2.1 network 02a.png

When connected to the Ethernet network, tap Next to continue. 
3. Time zone
  1. Tap the first letter of the country for the time zone you want to select, and swipe up and down to scroll to the required country. Tap the country to select.
    time zone 01 02.png
  2. Available time zones for the selected country are displayed. You can switch to a different country from here if required; tap the country to display the list of countries.
    time zone 04.png
  3. Tap the required time zone to set for the country. Swipe to scroll up and down the list if necessary.
    time zone 05.png
  4. Tap Next to continue to the next step.
    time zone 06.png
4. NTP server

Choose whether to use a custom NTP server or use the default NTP servers displayed on the screen. 

v2.1 initial setup 15.png

Default NTP servers

  1. Tap Use defaults then tap Next to jump to the next step, 5. Activate the screen. 

Custom NTP server

  1. Enter the fully qualified host name (FQHN) or IP address of your NTP server. Tap Connect.
    v2.1 initial setup 17.png
  2. When connected to the custom or default NTP servers, tap Next.
    v2.1 initial setup 18.png
5. Activate the screen
  1. When the system settings are set, tap Activate screen.
    v2.1 initial setup 19.png
  2. The screen now retrieves the activation code for the Device Hub.
    v2.1 initial setup 20.png
  3. The screen displays a QR code and an activation code. The code is valid for 5 minutes. If it expires, click Refresh code to generate a new code.
    v2.1 initial setup 21.png

Scanning the QR code with the camera on your mobile device displays the activation code on the device. Additional QR code functionality is coming soon.

6. Pair the screen

Now pair the Eptura Room Screen v3 with the room resource in the Eptura Device Hub:

  1. Sign in to the Eptura Device Hub.
  2. Navigate to Rooms & Screens from the menu on the left.
  3. Find the room resource to pair with the room screen and click the Activate button on the right.
    v2.1 device hub activate 01.png
  4. Enter the activation code from the room screen and click Activate.
    v2.1 device hub activate.png
  5. The screen waits for the calendar settings and confirms when successfully activated. Tap OK.
    v2.1 initial setup 23a.png

Congratulations! Your Eptura Room Screen v3 is now activated and is ready for use.

If not already mounted you can unplug the screen and mount it at the desired location. Learn more: Mounting the meeting room screen