Meeting room screens

Contents

• Setting up room screens
• View and manage room screens
• Change a room's calendar service - Platform services only
• Download room data

Setting up room screens

This guide is for the following room screens:

• Eptura Room Screen v3
• Eptura (Condeco) Room Screen v2
• Third-party devices running the Eptura Room Screen app

Follow this process to set up your room screens:

1. Review the deployment guidelines
2. Check and set your domain allowlists.
3. Exchange and Google Calendar services only (For Eptura Engage Cloud rooms, skip to step 4):
   1. Set up a calendar service
   2. Set your User Domain Access
   3. Create your Locations
4. Create Screen Setting Profile(s) to customize behaviors.
5. Configure rooms to correspond to your meeting room screens:
   1. Map Eptura Engage Cloud rooms
   2. Map Exchange rooms
   3. Map Google rooms
6. Activate your room screens:
   1. Activate Eptura (Condeco) Room Screens v2
   2. Activate Eptura Room Screens v3
   3. Activate Third-party device running the Eptura Room Screen app

View and manage room screens

To view and manage room screens, click Device Management in the icon menu on the left and select Rooms & Screens.

From the Rooms & Screens page, you can filter devices by Country, Location, Building, and Floor, or search for a specific device by entering the room name in the Search box on the right.

Apply new theme and/or settings to:

You can apply a new theme or settings to all active rooms or selected rooms. To select specific room(s), you must first select the Country, Location, and Building where they are located, then click either Selected # activated rooms or All activated rooms as appropriate to open the theme and settings options. 

Tick Screen Theme and/or Settings, and select the required theme or settings profile from the drop-down lists. Click Apply to save the changes and update the rooms.

View or edit a room

Click a room in the list to view or edit a room. From here, you can edit the room name, set the capacity, and choose whether the screen displays a calendar or a webpage.

Non-platform services customers can also change the Settings profile and/or Screen Theme for the room when editing a room. (When platform services are enabled, the Settings and Screen Theme can only be changed from the main Rooms & Screen page).

Activate a room

To activate a room, follow the steps for your device type:

• Activate Eptura (Condeco) Room Screens v2
• Activate Eptura Room Screens v3
• Activate Third-party device running the Eptura Room Screen app

Change a room's calendar service

Eptura platform services only Changing a room's calendar service to another calendar service is only supported when using Eptura platform services. Learn more About Eptura Engage and Eptura platform services Eptura Home (Knowledge Center for Eptura platform services)

You can migrate an inactive room's calendar service to a different calendar service in the same tenant from Rooms & Screens.

1. Click Device Management in the icon menu on the left and select Rooms & Screens.
2. Use the filters and/or search to find the room, then click the room to open the room settings.
3. From Migrate Calendar Service, click the drop-down and select the new calendar service from the list.
   
4. Click Save to migrate the room to the selected calendar service.

Download room data

The entire room list can be downloaded as a CSV file.

1. Click the Download Room Data button above the list on the right.
2. A message is displayed to confirm the download request has been received "We've received your download request. We will send you an email once your file is ready".
3. The email arrives from 'no-reply' with the subject "Your Exported Room Data is Available" and contains a link to download the report. The download link is valid for 24 hours.
   
   
4. Click the Download button to download the report to your default download folder.
5. The report is a comma-separated variable (CSV) file format with the name - RoomReport_[date and ref number].csv
6. The report contains the following fields as columns:

• Name
• RoomStatus 
• Mailbox    
• Location    
• ScreenThemeName    
• ScreenThemeAccessLevel    
• ScreenSettingsName    
• ScreenSettingAccessLevel    
• Capacity    
• Type