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Share your ideas

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Got an idea? Let us know! ​

We love hearing your feedback. If you have suggestions for ways in which Eptura products can better meet your needs, you can share them with us via our Ideas Forum. You can either submit your own ideas or browse ideas suggested by others and vote for the ideas that you like. While we might not be able to respond to every suggestion, our product team regularly reviews all submissions. 

When evaluating your ideas, we consider the following factors:

  • Does the idea align with our business strategy for the product?
  • Is the idea in high demand by multiple customers?
  • Will it benefit a wide range of customer use cases, or is it more niche or specific to a single customer?
  • Is it something we can reasonably build and support?

To stay updated, keep the email notifications enabled to receive an email whenever the idea is updated

Launch the Ideas Forum

As we transition to UserVoice, if you don't have a user account, you will need to sign up for an account at User Voice - Teem. 

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  1. From the UserVoice site, click the Sign In and the welcome dialog displays.

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  1. Click the Create an account and then you can enter your email address and click the Verify Email button.

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  1. Complete the email verification.

Search the Ideas

Before submitting a new idea, check if it already exists and add your support by voting for it. Ideas with more votes gain greater visibility, showing us they resonate with a wide group of customers.

You can browse submitted ideas via Categories on the left, via the 'Hot', 'Top Ideas' and 'New' filters, or search by entering your idea into the search box. You can also browse ideas by their status.

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Filters and Status

Use the filters to browse existing ideas, and the status to see how ideas are progressing:

  • Hot: Ideas that have seen lots of activity in a short amount of time - both votes and comments. 
  • Top Ideas: These are the ideas with the most votes. 
  • New: Browse the newest ideas.
  • Status: Select the status to see how ideas are progressing.

If your idea exists, you can vote for it 

clipboard_ea33dbef16e9a5f4b982563cf60316d87.png If you find an idea that might be helpful for you too, click the Vote button to show your support.
clipboard_eac4ccf939d7533fad147980a5c9c380d.png If you want to remove your vote, then click the Voted! button.

If your idea exists, you can tell us how important this idea is

You can also tell us how important the idea is to you; select either 'Nice to have', 'Impactful', or 'Fundamental'.

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If your idea exists, you can add a comment 

You can review an idea and add your own point of view in the comments. You can also attach a file if it helps to explain the idea. Remember that your comments are visible to everyone!

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Filters and Status

Use the filters to browse existing ideas, and the status to see how ideas are progressing:

  • Hot: Ideas that have seen lots of activity in a short amount of time - both votes and comments. 
  • Top Ideas: These are the ideas with the most votes. 
  • New: Browse the newest ideas.
  • Status: Select the status to see how ideas are progressing.

If your idea exists, you can vote for it

clipboard_ea33dbef16e9a5f4b982563cf60316d87.png If you find an idea that might be helpful for you too, click the Vote button to show your support.
clipboard_eac4ccf939d7533fad147980a5c9c380d.png If you want to remove your vote, then click the Voted! button.

If your idea exists, you can tell us how important this idea is

You can also tell us how important the idea is to you; select either 'Nice to have', 'Impactful', or 'Fundamental'.

clipboard_ecd11a63aa88ea0bfadb29e5c84560757.png

If your idea exists, you can add a comment

You can review an idea and add your own point of view in the comments. You can also attach a file if it helps to explain the idea. Remember that your comments are visible to everyone!

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Submit an idea

When you've searched for an idea and it doesn't exist, you can submit it as a new idea.

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  1. Click Post a New Idea. (This button is only visible after performing a search). The submission form opens with your idea automatically entered.
  2. Select a Category from the drop-down list.
  3. Provide more details about the idea in the Describe your idea... box. 
  4. If useful, upload a screenshot or file to help us understand your idea.
  5. Click Post Idea to submit your idea to the team.

Tips to writing up an idea

  • Start with the problem: Explain what issue or gap your idea addresses.
  • Describe the goal and solution: A detailed description, especially with examples or supporting visuals like images or videos, can help us understand your request better.
  • Highlight the benefits: Mention who benefits - end users, admins, or the business. Explain the benefits to the user experience or productivity, and the business impact.

Receive Email Notifications

To receive notifications about status updates or new comments, update your notification settings.

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  1. In the header, click Settings (A) to show the email notifications options (B).
  2. Select the email notifications you want to receive for ideas that you've submitted or voted for:
    1. Status updates: Sends an email when an idea's status changes.
    2. New comments: Sends an email when a comment is added to an idea.
    3. Idea submission confirmation: Sends an email to confirm your idea submission.

The settings are automatically saved.