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Eptura Knowledge Center

Re-synchronizing Calendars

There may be situations that may require you to force re-sync your configured calendar with Teem. Some situations include:

  • missing calendar events in the room display
  • meetings from the room display are not in sync with the employee calendar

Also, the forced re-sync can be used if you want to ensure that your calendars are properly synced with Teem.

Remember that calendars automatically re-sync every 8 hours. Calendar events, meeting information, etc. are pushed in real-time as they occur.

Force Re-sync Calendars

From Teem Web complete the following:

  1.  Navigate to Manage > Calendars.
  2. Select the Calendar Account you want to re-sync. 


The calendars display.


  1. Tick the calendar(s) you want to re-synced. 
  2.  Click the FORCE RESYNC button.

 A re-sync progress bar displays. When it has finished, check the Last Sync column and confirm the sync date is recent.