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Contact Support

Eptura Knowledge Center

Contact Support

Need help? Start a conversation with Support

All support tickets raised are managed and resolved according to the Service Level Agreement (SLA) and Teem terms and conditions. To raise a support ticket for our Support team, you can either use the Zendesk form or Email support.

Zendesk Support Tickets 

Any email sent to the support address is sent to our support ticket management system called Zendesk. You will be sent a reply email with your ticket number to enable you to track the progress of your request.

You can view all the tickets you have raised at where you can sign in or signup for an account, see How to use this Portal for instructions.

Support Contact Number 

To contact Client Services directly, the following number can be called from Sunday 7:00 p.m. to Friday 6:00 p.m. Central Time to speak to our friendly support team.

United States: +1-866-410-3683

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