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Eptura Knowledge Center

Teem Admin Overview

Application Overview

Teem is an employee experience software enterprise solution in a SaaS (software as a service) model. This means that both the application and database are hosted in a fully managed data center environment.

Teem includes solutions for Workplace Analytics, Navigation & Wayfinding, Employee Experience Mobile apps, Visitor Management, Room Scheduling, Scheduling Displays, and Desk Booking.

Third-Party Compatibility

The Compatibility Matrix provides a list of third-party applications, components, languages, and devices (collectively Third-Party Applications) with which the Teem platform is certified as of the Effective Date as compatible with the Teem software products. This certification only applies to the Third-Party Applications listed herein (e.g. model and version number). 

  • Teem Compatibility Matrix   - This matrix provides a list of third-party applications, components, and devices with which the Teem platform is certified as compatible. 

Browser Requirements

Teem utilizes a web browser to access the customer's URL via the Internet (port 443). Teem currently supports the latest versions of Chrome, Edge, Firefox, and Safari. Teem is optimized for the default browser settings on all supported browsers.

  • Ports Needed for Teem Products - This details the ports needed to be opened up for use with Teem and this is only necessary for organizations with certain firewalls and security measures in place.

Website Access

Customers access the website with a default username and password or through SAML 2.0 authentication. Each user has roles and permissions assigned to them according to their role or function within the site. Permissions or user levels have varying degrees of accessibility to functions within the site defined for each user.

Wi-Fi Recommendations

There are a few things you can do regarding Wi-Fi that will make for the best Teem experience possible for iOS devices running EventBoard and/or LobbyConnect.

Default Settings and Override Settings

You can set default settings for your organization (the top of the hierarchy) and override those default settings at any lower level of the hierarchy (campus, building, floor, room, and device). Overrides allow you to make an exception to any of the default settings you have made for your organization and apply that exception to all levels below in the space hierarchy.  Learn more in Space Hierarchy and Override Settings.

Use the following links and tabs below to learn more about available functions.