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Eptura Knowledge Center

AMAG Symmetry Configuration

We support only the STD (Standard) editions of AMAG Symmetry with no support for HSE.

The AMAG Symmetry integration has the following prerequisites:

Networking

  • The Proxyclick access control client reaches out to Proxyclick servers via port 443. For more information on networking, please refer to the 'Deployment Requirements' section of the Access Control Overview document.
  • The access control API listens on port 443 (HTTPS) by default.
  • The Proxyclick access control client needs to be able to reach the API.

Licensing

Licenses for the below items will need to be applied within AMAG:

  1. Symmetry
  2. Data Connect Module
  3. XML Open Integration Module

Enable required functions

Proxyclick will connect to the smsXMLWebservice. This XML module needs to be installed alongside AMAG Symmetry and then enabled - a HTTPS connection is required by Proxyclick.

Windows WCF Services must also be enabled.

Install the XML Open Integration Module - this will install a WCF Service named smsXMLWebService located in: C:\\inetpub\\wwwroot\\smsXMLWebService

Update Multimax Import process timing

AMAG will add a delay when Proxyclick adds or updates users. See details in the Notes section to reduce this delay.

Enable multiple cards functionality

From the Maintenance tab select System Preferences then select the Card Settings section.

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Ensure that the “Multiple cards” option is checked.

Company Setting

We are able to insert users into a specified Company (partition) within AMAG. Please specify which company we should add users to during deployment

You must share this info with the access control team

Set up an Installer user

For the Proxyclick integration to work we need a user to be able to log into the smsXMLWebservice service. This user should be configured within AMAG with the Installer permissions.

We recommend using a long, strong password and to not communicate this with anyone over email, but simply use these account details when connecting the Proxyclick client software to AMAG.

Create a Custom Card Format - for QR-based access - M4000 Nodes only

Select the Install tab then default settings and select card formats

Set up a Wiegand card format to match your reader configuration. Further information on QR code reader setup may be found here.

You must share the name of the Custom Card Format with the access control team.

Below is an example QR code format set up for a simple 37bit Wiegand configuration:

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Create a Customer Code / Facility Code - for QR-based access

A facility code is required when we create cardholders. When using physical credentials the facility code is encoded to the card and specified within AMAG.

For the QR code tokens we enter, we must have an associated Customer / Facility code within AMAG.

Select the Setup tab then Facility/Customer Codes from the Configuration section.

Share the name of the Customer / Facility code with the access control team.

Configure the Node for use with Proxyclick - for QR-based access

  • The below was tested using a EN-1BDC+ Node and an IBC Qscan reader
  • Other QR code readers are compatible and can be found on our Access Control Overview document here
  • Alternative Wiegand formats are also possible, but may require some trial and error or discussion with AMAG and/or the reader manufacturer’s support teams. 
  1. Configure the reader to have a 37 bit Wiegand output
  2. Select the Install tab then select Node > [YOUR NODE] > Setup > Wiegand Format and select “1 France 37 bit”
  3. Ensure the Node is enabled.

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Configure the Reader for use with Proxyclick - for QR-based access

  1. Select the Install tab then Reader. Select the reader you are configuring then choose Setup > Reader Type and select “Series 600/700/800 using Default Wiegand”
  2. Select the Node the reader should be associated with
  3. From this page you should also select the “Wiegand” radio button
  4. Here you can associate the Facility/Customer Code configured in a previous step above with the readers used by Proxyclick visitors.

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If using an M4000 controller, you’ll also need to set up a Card Format via Install > Default Settings > Card Formats. The “Format Id” will need to be communicated to the Proxyclick access control team during the setup.

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Using Physical Credentials - RFID Cards/Fobs

Our Access Card Manager allows physical credentials to be assigned to a visitor via the Proxyclick dashboard. To configure this, we will need to know the Card Format and Customer Code/Facility Code configured for your RFID readers. See Access Card Manager.

QR code setup steps (Custom Card Format and Customer / Facility code) must be completed to enable the use of physical credentials.

See the Notes section, which explains the timing around adding users and the cards displayed in the user profile within AMAG.