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Eptura Knowledge Center

Deliveries

Deliveries shows which employee has had a package dropped off for them.

Access Deliveries

  • From the menu, click Deliveries.

If you don't see the menu option, then Deliveries in the Proxyclick Dashboard has not been enabled, see Set up Deliveries.

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From this screen, the reception staff csn do several actions:

  • See the whole list of past and present deliveries created from the iPad app (Kiosk) or Proxyclick Dashboard.
  • Search for a recipient
  • Add a delivery
  • Send reminders
  • Check for recipient replies

Add a Delivery

  1. Click the Add Delivery button. The Add deliveries dialog displays.

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  1. In the Recipient field, enter the name(s).
  2. Optional - In the Leave a note field, enter a short note.
  3. Either:
    • Click the Send button to send the delivery notification.
    • Click the Send and continue button to complete another delivery.

Send Reminder

If the person hasn't come by to pick up their delivery, you can click the send reminder option.

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Delete Delivery

  1. Click on the delivery to display the delivery form.
  2. Click the Delete delivery button.

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Delivery Email Notification

The recipient will receive an email notification about the delivery that is waiting for them.

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From this email, they can either:

Send a Quick Reply

  • Click the Message received, thanks button to send a quick reply. The message is sent to the reception.

Send a Custom Reply

  1. Click the Send a custom reply button. This displays the message screen.

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  1. Enter a message and then click the Send message button. The message is sent to the reception.

The reception will see the reply messages in the Deliveries screen.

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