Visitor Logbook Overview
The Visitor Logbook shows all upcoming visits for a particular day along with the visitor's status, whether they are expected or have checked in, for example. Visits that have passed are no longer shown.
Contents
Open the Visitor Logbook
The Visitor Logbook is the first icon at the top of the menu on the left. Click the Visitor Logbook menu icon to display the list of visitors for today. Navigate to a different day by clicking the left and right arrows at the top, or click Today to select a date from the calendar.
Click anywhere on a visit to view full details of the visit in the information panel that opens on the right.
Export visits
To export visits for a selected time frame, click the Export icon from above the list of visits. You have the option to export up to 90 days of visits within any given time frame.
Coming soon: The maximum number of days that can be exported will be increased from 90 to 180 days in Q4 2025.
You can continue working while the export is running. When ready, a secure link to the exported file is sent via email.
Set the columns to display on the Visitor Logbook
To change the columns and fields shown on the Visitor Logbook, select the Columns icon and tick the columns to display.
Print the Visitor Logbook
To print the list, select the Print icon from above the list of visits.
Change the name of the Entrance
If you have multiple entrances to your building, it can be helpful to include the name of the entrance where your visitor checked in, in the notification that is sent to the host.
Click the Entrance icon from above the list of visits, to enter a name for the entrance, then click Save.
Visitor status column
When a visitor is displayed in the logbook, the status column shows their current status - for example, whether they have arrived and are checked-in, are expected, or have checked-out.. Depending on the status, you can click the status to update it.
Other options are available from the Status column; duplicate a visit, download a badge for the visitor, add a visit to the calendar, delete a visit, etc. These options vary depending on the visit status and your organization's configuration.
Change the pagination
The default number of visitors listed on the Visitor Logbook is 25, and you can use the arrows to navigate through the pages. You can increase the number of visitors displayed to up to 100 per page.
