Visitor Kiosk FAQ

Frequently Asked Questions

1. What are the system requirements?
   The Proxyclick Visitor Management app is available for devices running Android 8.0 or later (minimum screen size 8 inch), and iOS 13.0 or later. Learn more: System Requirements.
    
2. How many kiosks can be installed in a location?
   Our subscription plans offer an unlimited amount of kiosks per location. Learn more: Install multiple kiosks in one location.
    
3. Which kiosk holders do you recommend?
   We work with Bouncepad, our partner offering high-quality compatible holders that provide a great experience to front desk staff and visitors. Learn more: https://us.bouncepad.com/products/counter-60-for-proxyclick.
    
4. Which printers do you recommend?
   We've reviewed a number of printers for you to consider. Learn more: Review of popular Visitor Badge Printers.
    
5. Is there anything to consider when personalizing our kiosk layout?
   Yes, consider the following when personalizing the kiosk layout:

• The primary color, accent color, and text color can be matched to your branding by entering the HEX code. You can use this external online tool to convert your Pantone to HEX: https://codebeautify.org/pantone-to-hex-converter
• The Background image must be in JPG, PNG, or non-animated GIF format, and for best results, ensure the size is 2048 x 1536 px.
• Your company logo can be used to personalize the experience further. 

6. Can I purchase the device, holder, and printer from Proxyclick?
   This service is available in combination with our Onboarding packs. Learn more: Contact a Visitor Experience Specialist