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Eptura Knowledge Center

Privacy

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Your Administration can set up the data privacy for your organization for the following:

  • Visits Retention Period
  • Visitor Profiles Retention Period
  • Mask Contact Information
  • Display Globally Recognized Avatars

Access Privacy

  • From the menu, click Settings > Privacy.

Visits Retention Period

This lets you set a time frame to keep visits and automatically remove them as they exceed the pre-determined time. By default, accounts are set to keep the visits until the account is closed. 

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  1. Select the automatically remove visits older then this number of days option.
  2. In the number field, enter in the number of days. 
  3. Click the Save changes button. The Caution dialog displays (see below).

Notes

  • Each day at midnight, visits that exceed the retention period are deleted.
  • Visits deleted will no longer be visible on the Proxyclick Dashboard.
  • Entries in a visitor's profile will not reflect visits deleted during the retention period.
  • Deleted visits will not impact analytics.

Visitor Profiles Retention Period

As with the automatic visit deletion option, visitor profiles can be automatically removed based on a pre-determined number of days.

  1. Select the automatically remove visitor profilces older then this number of days option.
  2. In the number field, enter in the number of days. 
  3. Click the Save changes button. The Caution dialog displays.

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  1. Read the caution message and then click Confirm retention period button.

The retention period criteria follow the same standards as the visit retention criteria.

  • Each day at midnight, visits that exceed the retention period are deleted.
  • Visits deleted will no longer be visible on the Dashboard.
  • Entries in a visitor's profile will not reflect visits deleted during the Retention period.
  • Deleted visits will not impact Analytics.

Mask Contact Information

You can hide personal or sensitive data displayed on the kiosk.

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  • Click the Mask contact information toggle to ON.

Display Globally Recognized Avatars

Some of your users may have created a gravator. Their picture will automatically appear in Proxyclick; this helps receptionists and visitors to recognize their hosts.

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  • Click the Display globally recognized avatars toggle to ON.