2025 August Eptura Engage Microsoft 365 Integration Release
Product: Eptura Engage Microsoft 365 Integration
General availability: August 2, 2025
Updates:
Updates
Synchronization improvements
We have implemented further improvements to help with synchronization issues that some customers are experiencing, including:
- Improved reliability when editing delegate bookings in Classic Outlook.
- Fix for alternative room flow for mapped and unmapped rooms.
- Improved synchronization for recurring bookings involving room changes.
- Improved experience with the Eptura Engage Outlook add-in when switching between own and delegate’s calendar.
- Overall stability and live-site monitoring fixes.
General maintenance
ID |
Description |
|---|---|
|
IN-21054 |
When a user opens a delegate’s calendar and makes changes to the event title or time after launching the add-in, they are now prompted to resynchronize the booking. This helps prevent unintentional booking deletions or out-of-sync issues when Microsoft Outlook returns an incorrect EventID. |
|
IN-21072 |
A synchronization issue that occurred when a mapped room was selected as an alternate for an unmapped room (or vice versa), is now fixed. This previously led to discrepancies between Microsoft Exchange and Eptura Engage. |
|
IN-21111 |
We fixed an issue where converting a single-room series to a multi-room series failed to synchronize correctly from Eptura Engage to Microsoft Outlook. |
|
IN-21114 |
An issue has been resolved where deleting a booking in Eptura Engage did not reflect in Exchange. |
|
IN-21105 |
The Eptura Engage Outlook add-in incorrectly showed the login screen when a user switched from their own calendar to a delegate’s calendar. This has been fixed. |
|
IN-18297 |
We resolved an issue that caused the self-healing function to incorrectly assign an alternate meeting space with less seating capacity than the original requirement, when a recurrence booking was created using the Engage Outlook add-in. |