Eptura Engage + Eptura Workplace integration
Centrally manage your location and resource information with the Eptura Engage and Eptura Workplace integration. New and existing Eptura Engage customers can implement Eptura Workplace to manage location and resource information, and then automatically synchronize that data to Eptura Engage.
Contents
About the Eptura Engage + Eptura Workplace integration
The Eptura Engage + Eptura Workplace integration is designed for customers implementing a new Eptura Engage or Eptura Workplace environment. It enables building and space data to be created and managed in Eptura Workplace and new and updated information to be synchronized to the associated Eptura Engage locations and resources. This allows locations and resources to be centrally managed in Eptura Workplace and new and updated data automatically reflected in Eptura Engage, helping to minimize errors and increase overall efficiency.
Supported environments: Customers implementing a new Eptura Engage and/or Eptura Workplace environment can use the Eptura Engage + Eptura Workplace integration, however, if both Eptura Engage and Eptura Workplace are already implemented, the integration is not supported.
Buildings and locations: The Eptura Workplace country, city, building, and floor fields are mapped to the Eptura Engage country, region, location, and floor fields, and when a new country is automatically created in Eptura Engage following a sync from Eptura Workplace, a default group is also created.
Which Eptura Workplace buildings are synchronized to Eptura Engage and which are not?
- Buildings in Eptura Workplace with at least one associated reservation center are synchronized from Eptura Workplace to Eptura Engage.
- Buildings without any associated reservation centers are not synchronized.
Caution: If all associated reservation centers are removed from a building, the corresponding Eptura Engage location is closed, along with all floors and resources. All future bookings for the resources are canceled.
Spaces and resources: Eptura Workplace Me spaces are synchronized to Eptura Engage personal space resources and Eptura Workplace We/Soft spaces are synchronized to Eptura Engage meeting space resources.
Space types and workspace types: Eptura Workplace space types are synchronized to Eptura Engage workspace types. A space type configured as a Me space group, is synchronized to a Eptura Engage Workspace type for personal spaces and a space type configured as a We or Soft group, is synchronized to a Eptura Engage Workspace type for meeting spaces.
Parking spaces: Eptura Workplace spaces categorized as 'Parking' are synchronized to Eptura Engage personal space resources and assigned to an 'Other' workspace type.
Which Eptura Workplace spaces are synchronized to Eptura Engage?
- Only spaces configured as 'reservable' are synchronized from Eptura Workplace to Eptura Engage.
Caution: If the reservable status of a space in Eptura Workplace is subsequently set to false, the corresponding space in Eptura Engage is closed and all future bookings for the resource are cancelled.
If Eptura Workplace does not provide the data required by Eptura Engage, it is automatically calculated to establish logical connections between the two systems.
Learn more about the synchronization process and what is synchronized
How to launch Eptura Workplace from Eptura Engage
To switch to Eptura Workplace from Eptura Engage on the web, click the apps button (four squares) on the far right of the menu bar and select Eptura Workplace Workspace Management.
Getting started
To enable the integration, contact the Eptura Engage support team or your usual Eptura representative.