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Technical details

The Eptura Engage and Eptura Workplace integration is built on a multi-tenant cloud architecture, enabling it to scale and adapt to the needs of different organizations. The multi-tenant cloud architecture also ensures that the solution is secure and reliable, with robust data management and backup capabilities. This integrated solution is being developed using Eptura Engage and Eptura Workplace APIs. The diagram below illustrates the flow of Eptura Workplace building and space data into Eptura Engage.

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The Eptura Engage tenant management system (TMS) facilitates easy onboarding for customers and contains Eptura Engage service information such as the Eptura Engage base URL, Eptura Engage API base URL and OCP keys, and the Eptura Workplace base URL.

The Eptura Cloud Operation team initiates the initial synchronization using Eptura Workplace APIs to begin the process. This process retrieves country, city/state, building, floor, and space data from Eptura Workplace and retains it in intermediate storage. Subsequently, the Eptura Engage APIs map the location and resource data entities onto the Eptura Engage database.

After the initial process, an automatic scheduler runs a provisioning task every 24 hours (or at the regular interval set by the customer) to ensure the data mapped from Eptura Workplace to Eptura Engage are consistently maintained.