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Eptura Knowledge Center

Prepare existing meeting room screens for OAuth

To ensure there is no interruption to service, prepare and authenticate existing room screens for OAuth before enabling OAuth authentication for your calendar service. When OAuth authentication is enabled for your calendar service, any room screen that does not already have OAuth enabled will stop working.

Switching from OAuth to Basic authentication is not supported! When a room or screen has been authenticated to OAuth it cannot be moved back to Basic authentication.

Minimum software version

All meeting room screens currently in use must be on version 8.3.3 or above. Any meeting room screen not on this minimum version might stop working when OAuth is enabled for your calendar service. To learn how to update screens, visit Checking for updates.

How to prepare an existing meeting room screen for OAuth authentication


To prepare OAuth authentication for an existing room screen, follow the steps to override screen authentication.

  1. Sign in to the Eptura Device Hub. The Device Management page is displayed, showing the Rooms & Screens information.
  2. Click a room to open the Add/Edit Room page.
  3. Tick Override Screen Authentication and click Save.
    2-override-screen-auth-checked_v2.png

No ‘Override screen authentication’ option? Contact Support if the option to override screen authentication is not displayed.

  1. When the override is set, follow the steps to activate and authenticate the room screen. Learn moreAuthenticating a room screen for OAuth

Next step

When all existing screens are running the correct software version, override screen authentication is set, and they are activated and authenticated, you can enable OAuth for your calendar service. Learn moreHow to enable OAuth for your calendar service