Edit a user profile
How to find and open a user’s profile
Open User Management from the menu on the left. To find a user, start typing the user's name in the 🔍Find a user… field (A) at the top of User Management. Up to five users matching the search are listed in the results. Click a user to open their profile. (You can also open a user’s profile from the Group permissions or Administrator lists).
If your access level is lower than the access level set for the user, the profile will open in ‘read-only’ mode. You will not be able to edit their profile and some information may be hidden.
Administrators can view/edit users' profiles from the User Management module
Admin functions (B)
Administrators with relevant permissions can perform the following functions for a user from the top section (B) of the user profile:
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|
Description |
More information |
|---|---|---|
| Reset PIN | Create a new, randomly generated PIN. | It can take up to five minutes for the PIN to become active. |
| Deregister card | Unlinks the user’s RFID card from their account. | |
| Transfer bookings | Transfer the user’s booking to another user. | It can take up to 24 hours to complete a transfer. Learn more: Transfer bookings |
| Deactivate user | Prevent the user from logging in, and creating, editing, or starting Condeco bookings. | Deactivated users will not be visible in any searches except in User Management. |
| View history | Show the last login time and any changes to the account. | |
| Reset password | Send an email to the user with a link to change their password. | Applies to Forms users only. |
| Delete user | Delete the user and their bookings. | Learn more: Create or delete a user |
| Contact report | Run a contact report to trace who they might have worked near over a specific period of time. | The Contact Report reports on personal spaces, adjacent colleagues, meeting spaces, attendees, visitors, and any Condeco screens that the user might have interacted with. Learn more: Contact tracing |
User profile settings(C)
Administrators with relevant permissions can edit users’ profiles. Options and settings are divided across the following tabs (C).
Tab |
Description |
|---|---|
| Overview | View and edit the user’s name, contact details, email address, and role. Email addresses cannot be edited if SSO or SCIM is in use. Options depend on your organization’s configuration. |
| Permissions | Select the Access Level for the user and personal user permissions. The permissions defined here override the default permissions applied to a Group. Learn more: Administrator access levels |
| Preferred attributes (and booking allowance) |
Preferred attributes: Apply the preferred personal space attributes to be automatically selected when the user searches for available personal spaces. Booking allowance: You can set the maximum number of slots* per week that the user can book an all-day personal space. This setting overrides the maximum number of weekly slots set in the group. However, if the number of slots set in the group is set in months, the group setting overrides the number of weeks set here. Learn more: Booking allowances *A booking slot is either a whole-day or half-day, depending on your organization's global settings. |
| Location & language | Enter the default locations and groups selected when the user searches for meeting spaces and personal spaces and set the default language. |
| Additional properties | Set a default reminder time for meetings; choose the default meeting requestor to be automatically selected for meeting space bookings; enter vehicle registration/license plate numbers separated by commas ( , ), and add meeting space booking delegates. Options depend on your organization’s configuration. |
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Roles
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User roles allow you to quickly identify employees responsible for key activities in your workplace. You can set a user as a Fire Marshal, First Aider, and/or Mental Health First Aider. Assigned roles are indicated by icons next to the user's name in the user profile and on the floor plan. Users can find their nearest key worker from Find your team. Learn more: Key worker roles |
| In-office schedule | Apply Team assignments; set visibility; and manage in-office status. Learn more: Team assignments |
More information about the user profile tabs can be found in the end-user guide. Learn more: Your profile and settings